Scrum Master

PSG Global Solutions; Charlotte (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading financial services organization based in Charlotte is seeking an experienced Scrum Master to guide their Agile teams. The ideal candidate will have 2-3 years of Scrum Master experience, strong facilitation skills, and be adept at coaching teams in Agile practices. Key responsibilities include organizing scrum ceremonies, removing impediments, and enhancing team performance. This role emphasizes fostering a safe environment for team members to thrive and improve their Scrum practices.

Qualifications

• 2 to 3 years of experience as a Scrum Master for a software development team.
• Strong knowledge of Agile/Scrum principles and practices.
• Excellent skills in facilitation and conflict resolution.

Responsibilities

• Guide team on Agile/Scrum practices and values.
• Organize scrum ceremonies – Planning, Standups, Retrospective and Review.
• Remove impediments and escalate issues as necessary.
• Manage and track team performance and velocity.

Skills

Scrum Master experience

Servant leadership

Facilitation

Conflict resolution

Agile/Scrum principles

Job description

Fortune 100 financial services organization that is the leading retirement provider for people who work in the academic, research, medical and cultural fields.

Job Description

• Guide team on Agile / Scrum practices, including:
  • How to use Agile/Scrum practices and values to delight customers
  • How to get the most of self-organization
  • Self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
  • Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
• Organize the team for scrum ceremonies – Planning, Standups, Retrospective and Review (Demo).
• Work with the team to remove any impediments and escalate where necessary.
• Responsible and Accountable for managing and tracking the performance/velocity of the team, identifying opportunities and driving adjustments to continually enhance the efficiency of their delivery.
• Responsible for managing the capacity and demand of the team (including defect management) to optimize the throughput of the team.
• Responsible for preparing, facilitating and documenting the key meeting routines within the team.
• Encourage team members to be “owners” rather than “assignees”.
• Must be able to facilitate discussion and facilitate alternatives or different approaches to manage oneself and a team
• Responsible for coaching team members and mediating conflicts to resolution
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Clearly understand the goals/outcomes of the team and can be a true scrum-master – not a BA, not a PM, not a tech analyst.
• Provides feedback on existing practices and may suggest techniques to improve scrum practices.

Required Skills/Experience

• Experience playing the Scrum Master role for at least 2 to 3 years for a software development team that was diligently applying Scrum principles, practices, and theory.
• Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc).

Additional Information

Technical Recruiter | TrueBridge Resources, A North Highland Company