Scribe/Medical Assistant

Coastal Ear Nose & Throat LLC; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

Coastal Ear Nose & Throat LLC in Georgia seeks a Medical Assistant/Scribe to prepare exam rooms, assist physicians, and manage intake. You will transcribe orders, handle lab paperwork, and facilitate test results while providing compassionate patient care.

A High school degree is required; MA certificate desirable; typing 40 wpm; knowledge of medical terminology; prior clinical experience preferred.

Qualifications

• High school degree required.
• MA certificate desirable.
• Training in Ear, Nose and Throat a plus.
• Typing Skills A Must-Test will be given.

Responsibilities

• Reviews patient file well in advance of scheduled appointment to ensure lab results, MRI/CT, audiology, and all other results have been received prior to patient arrival; calls facility if results have not been received
• Triage and perform intake for patients obtaining vitals, HPI, and chief complaint entering into practice management system.
• Communicates information received to provider prior to provider entering exam room
• Accompanies the physician into the exam room in order to transcribe a history and physical examination as given by the patient and physician
• Under the direction of the physician, transcribes patient orders, including laboratory tests, radiology tests, medications, etc.
• Fax back approval or denials for Rx requests sent by pharmacies
• Prints and reviews consent forms for surgery and in-office procedures and reviews with patient
• Completes the patient’s chart by transcribing results of labs, x-rays, or other evaluations
• Prepares exam and treatment rooms with necessary instruments for examinations and procedures
• Maintains supplies and equipment for treatments, including sterilization, care of fiberoptic scopes, autoclave maintenance, and changing of 28 day solution
• Disposes of contaminated items according to OSHA guidelines
• Obtains and handles lab specimens according to CLIA guidelines
• Enters patient demographic information and prepares the required documentation to send with specimens
• Schedules follow up appointments for patients seen in the office – provides
• Obtains precertification or prior- authorization for ordered tests when necessary

Skills

Clinical assisting

Lab paperwork

Typing 40 wpm

Medical terminology

Patient interaction

Communication

Education

High school degree

MA certificate desirable

ENT training a plus

Typing skills test

Job description

Job Description

Medical Assistant/Scribe

POSITION: Medical Assistant/Scribe

RESPONSIBLE TO: Office Manager

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities

JOB SUMMARY: Prepares exam rooms and patients to be seen by the physician. Facilitates test results and paperwork as needed, such as disability forms, FMLA forms, school / work excuses, other medical records, etc. Assist physician with clinical duties as directed. Provide professional nursing care, under supervision.

EDUCATIONAL REQUIREMENTS

• High school degree required
• MA certificate desirable
• Training in Ear, Nose and Throat a plus
• Typing Skills A Must-Test will be given

QUALIFICATIONS AND EXPERIENCE

• At least one year of experience in clinical assisting
• Experience handling lab paperwork
• Comfortable using email and interacting with internet applications
• Knowledge of practice management and word processing applications
• Typing proficiency of 40 words per minute, with 98% accuracy
• Knowledge of medical terminology
• Ability to perform multiple and diverse tasks simultaneously
• Familiarity with scheduling and rearranging appointments
• Ability to work with patients and make them feel comfortable
• Pleasant speaking voice and demeanor
• Strong written and verbal communications
• Reliable and highly motivated
• Team player and able to avoid interpersonal conflict with other employees
• Able to handle constructive criticism and use it to improve job performance and patient care
• Neat, professional appearance

RESPONSIBILITIES

• Reviews patient file well in advance of scheduled appointment to ensure lab results, MRI/CT, audiology, and all other results have been received prior to patient arrival; calls facility if results have not been received
• Triage and perform intake for patients obtaining vitals, HPI, and chief complaint entering into practice management system.
• Communicates information received to provider prior to provider entering exam room
• Accompanies the physician into the exam room in order to transcribe a history and physical examination as given by the patient and physician
• Under the direction of the physician, transcribes patient orders, including laboratory tests, radiology tests, medications, etc.
• Send in or call in non-narcotic medications to pharmacy at the direction of the provider
• Perform prior authorization for medications using EMR, Covermymeds, or other methods as necessary
• Fax back approval or denials for Rx requests sent by pharmacies
• Answer nurse calls daily and ensure they are all returned by the end of the day
• Verifying the patients’ EMR for accuracy and ensure that documentation meets appropriate coding requirements.
• Documents any procedures performed and tests ordered by the physician on the medical record
• Prints and reviews consent forms for surgery and in-office procedures and reviews with patient
• Completes the patient’s chart by transcribing results of labs, x-rays, or other evaluations
• Lists all proper diagnoses as well as any follow up instructions and prescriptions, as directed by the physician
• Prepares exam and treatment rooms with necessary instruments for examinations and procedures
• Maintains supplies and equipment for treatments, including sterilization, care of fiberoptic scopes, autoclave maintenance, and changing of 28 day solution
• Replenishes supplies – stocks and cleans exam rooms
• Disposes of contaminated items according to OSHA guidelines
• Obtains and handles lab specimens according to CLIA guidelines
• Enters patient demographic information and prepares the required documentation to send with specimens
• Log specimens in courier pick up binder and ensures that lab samples are picked up by the reference lab daily
• Monitors logs of specimens collected and sent to the lab – ensures reports are returned
• Check the manage fax queue daily and direct test results to physician for review and treatment plan
• Schedules follow up appointments when necessary
• Review outgoing order tracking reports to ensure all orders are sent to the appropriate facility
• Obtains precertification or prior- authorization for ordered tests when necessary
• Performs patient education when appropriate, hand out brochures and directs patient to specific internet sites for more information
• Schedules follow-up appointments for patients seen in the office – provides