Scientific Leader, Lab Operations

Eurofins; Concord (NH); Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) with company match

Paid holidays

Paid time off

Job summary

Eurofins in Concord, NH is seeking a Scientific Leader, Lab Operations to manage laboratory testing operations across multiple sites. This senior-level role requires a credentialed scientific professional with commercial acumen and a track record in scaling complex testing environments.

Key responsibilities include overseeing revenue targets, enhancing operational excellence, and ensuring regulatory compliance. The candidate should have 7+ years experience in lab operations and a strong understanding of laboratory accreditation standards.

Benefits include comprehensive medical coverage, 401(k) match, and paid time off.

Qualifications

• 7+ years of laboratory operations experience, including 3 years in multi-site leadership.
• Demonstrated ability to lead teams across multiple locations.
• Strong working knowledge of laboratory accreditation standards.

Responsibilities

• Own revenue, margin, and cost targets across laboratory testing sites.
• Oversee daily operations ensuring consistency across sites.
• Serve as scientific authority for testing methodologies.

Skills

Leadership

Operational excellence

P&L management

Regulatory compliance

Education

Bachelor's degree or higher in a scientific discipline

Tools

Lean methodologies

Six Sigma

Job description

Job Description

SCIENTIFIC LEADER, LAB OPERATIONS

Position Summary

The Scientific Leader, Lab Operations is a senior-level hybrid scientist‑operator responsible for the end-to‑end performance of laboratory testing operations across multiple sites. This leader owns full P&L accountability for their portfolio, drives operational excellence, ensures scientific integrity and regulatory compliance, and develops high‑performing teams. This role is ideal for a credentialed scientific professional who has built commercial acumen alongside deep technical expertise and has a track record of scaling complex, multi‑site testing environments.

Key Responsibilities

• Own revenue, margin, and cost targets across a defined portfolio of laboratory testing sites
• Develop and manage annual operating budgets; provide monthly financial reporting to executive leadership
• Identify and execute cost‑reduction and revenue‑expansion initiatives without compromising quality or throughput
• Partner with commercial/business development teams to support pricing strategy, client retention, and new business proposals
• Lead capital expenditure planning, including equipment investment justification and ROI analysis

Multi‑Site Lab Operations

• Oversee daily operations across multiple laboratory sites, ensuring consistency in workflows, turnaround times, and quality standards
• Establish and enforce standardized operating procedures (SOPs), capacity planning models, and resource allocation frameworks across sites
• Drive continuous improvement initiatives (Lean, Six Sigma, or equivalent) to optimize throughput, reduce waste, and improve TAT
• Monitor and act on KPIs including sample volume, capacity utilization, instrument uptime, and client satisfaction metrics
• Lead cross‑site coordination for surge capacity, disaster recovery protocols, and operational contingency planning

Scientific & Technical Leadership

• Serve as the scientific authority for testing methodologies, instrumentation, and data integrity across all reporting sites
• Ensure laboratories maintain and continuously improve accreditation standing (ISO 17025, CAP, CLIA, A2LA, or equivalent as applicable)
• Drive validation, verification, and implementation of new testing platforms and emerging analytical technologies
• Stay current on regulatory landscape changes; proactively update practices to maintain compliance with EPA, FDA, DOT, or relevant governing bodies
• Serve as a technical escalation point for complex client issues, out‑of‑specification results, and method failure investigations

Personnel Management & Organizational Development

• Lead, develop, and retain a multi‑site team spanning lab managers, supervisors, scientists, and analysts (typically 25–100+ FTEs)
• Build a performance culture through regular 1:1s, transparent goal‑setting, and structured development plans
• Identify and grow internal talent; champion succession planning and high‑potential development programs
• Partner with HR on workforce planning, compensation banding, and talent acquisition for technical roles
• Foster a culture of psychological safety, accountability, and scientific rigor

Client & Stakeholder Engagement

• Serve as the operational point of escalation for key accounts; participate in QBRs, client audits, and capability presentations
• Collaborate with sales and client services to ensure SLA adherence and proactive communication around capacity or TAT issues
• Support business development efforts including site tours, proposal input, and technical presentations

Qualifications

Required

• Bachelor's degree or higher in a scientific discipline (Chemistry, Biology, Environmental Science, Biochemistry, or related field); advanced degree strongly preferred
• 7+ years of progressive laboratory operations experience, with at least 3 years in a multi‑site leadership role
• Demonstrated P&L ownership with full budget accountability in a laboratory or technical services environment
• Proven track record leading teams of 20+ across geographically dispersed locations
• Experience in any testing environment: environmental, food, pharmaceutical/bioanalytical, clinical, materials, genomics, or equivalent regulated laboratory sector
• Strong working knowledge of laboratory accreditation standards and applicable regulatory frameworks
• Demonstrated ability to implement operational improvement methodologies (Lean, Six Sigma, or equivalent)

Benefits

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options.

• The benefits package offered will vary based on the employee’s full‑time or part‑time regular status.

Other Information

We do not offer Visa Sponsorship for this role.

Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.