School Office Manager

Accelschools

Cleveland (OH)

On-site

USD 39,499 - 48,276

Full time

14 days+

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Benefits offered by this job

Paid time off
Retirement contributions
Life insurance
Disability insurance
Discounted childcare

Job summary

ACCEL Schools in Cleveland, OH seeks an Office Manager to handle front-office operations, student records, and clerical support. You’ll work with the Principal to maintain FERPA-compliant records, coordinate communications, and assist with enrollment and events.

Requirements include an Associate’s degree (Bachelor’s preferred), at least two years’ office management experience, strong Microsoft Office skills, and the ability to manage confidential information.

Qualifications

  • Associate’s degree: Bachelor’s degree preferred
  • Minimum two (2) years’ office management experience
  • High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
  • Experience learning and mastering new computer programs
  • High quality written and verbal communication skills
  • Excellent organization and time management skills
  • Ability to work independently and contribute to a team
  • Professional, punctual and self-motivated
  • Understanding and ability to manage confidential information
  • Ability to lift 25 lbs.
  • Ability to pass federal and state criminal background checks (FBI/BCI)
  • Experience working in an education setting preferred

Responsibilities

  • Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
  • Manage school-wide phone, email, and in-person communications including: Answer phones, Greet/direct visitors and students arriving at the office, Implement registration, badging and visiting procedures for parents and guests, Help create and distribute school newsletters, surveys, and other notifications, Assist with school events.
  • Support student enrollment goal and retention processes including: Participate in information sessions, Produce welcome packets and mailers, Conduct tours and student/parent orientations, Input student and staff data into the appropriate systems, Request and obtain records for newly enrolled students.
  • Achieve compliance with all federal, state, local and school student record-keeping requirements such as to: Ensure 100% on-time and complete daily attendance submissions, Complete all required steps of the truancy process, Process student withdrawals, Prepare and maintain transcripts, Fulfill records requests within policy guidelines, Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations, Participate in annual student record audits.
  • Perform administrative support functions such as: Preparing reports, Filing, Processing incoming and outgoing mail and packages, Coordinating meetings and events, Maintaining calendars, Maintain appropriate levels of office supplies and other material inventory, Log and report issues pertaining to office equipment, technology, custodial, and facilities
  • Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed
  • Maintain meal count lists and communicate monthly food calendars
  • Ensure timely and accurate completion of human resource processes including: I-9 verification for new hires, Weekly time & attendance submissions for 100% of staff, Offboarding
  • Actively participate in school staff meetings, committee meetings and professional development events
  • Perform other duties as assigned

Skills

Office management
Communication skills
Organization
Confidential information handling
Teamwork
Independent work

Education

Associate’s degree
Bachelor’s degree preferred

Tools

Microsoft Office

Job description

About the Team

ACCEL Schools is seeking a friendly, energetic and ethicalSchool Office Manager to manage all office functions and act as the first point of contact for students, parents and the general public interested at Cleveland, Ohio.

About the Opportunity

The School Office Manager reports to and works collaboratively with the Principal to receive inquiries about the school, maintain accurate student records, assist with human resource needs, and fulfill all clerical needs. All duties are carried out in full compliance with Federal Educational Records Privacy Act (FERPA) regulations.

The School Office Manager will:

  • Work with school leadership to meet goals, create a welcoming and team-oriented atmosphere, and build an open and honest culture in line with company values.
  • Manage school-wide phone, email, and in-person communications including:
    • Answer phones
    • Greet/direct visitors and students arriving at the office
    • Implement registration, badging and visiting procedures for parents and guests
    • Help create and distribute school newsletters, surveys, and other notifications
    • Assist with school events such as Parent Orientation, Open House, school outings, and field trips
    • Ensure a clean and welcoming environment is maintained
  • Support student enrollment goal and retention processes including:
    • Participate in information sessions
    • Produce welcome packets and mailers
    • Conduct tours and student/parent orientations
    • Input student and staff data into the appropriate systems
    • Request and obtain records for newly enrolled students
  • Achieve compliance with all federal, state, local and school student record-keeping requirements such as to:
    • Ensure 100% on-time and complete daily attendance submissions
    • Complete all required steps of the truancy process
    • Process student withdrawals
    • Prepare and maintain transcripts
    • Fulfill records requests within policy guidelines
    • Establish and maintain student cumulative files and other records securely and confidentially per federal, state and local regulations
    • Participate in annual student record audits
  • Perform administrative support functions such as:
    • Preparing reports
    • Filing
    • Processing incoming and outgoing mail and packages
    • Coordinating meetings and events
    • Maintaining calendars
    • Maintain appropriate levels of office supplies and other material inventory
    • Log and report issues pertaining to office equipment, technology, custodial, and facilities
  • Maintain up-to date transportation logs and coordinate with transportation officer and vendor as needed
  • Maintain meal count lists and communicate monthly food calendars
  • Ensure timely and accurate completion of human resource processes including:
    • I-9 verification for new hires
    • Weekly time & attendance submissions for 100% of staff
    • Offboarding
  • Actively participate in school staff meetings, committee meetings and professional development events
  • Perform other duties as assigned
About You
  • Associate’s degree: Bachelor’s degree preferred
  • Minimum two (2) years’ office management experience
  • High proficiency in Microsoft Office products (Excel, Word, Outlook, PowerPoint)
  • Experience learning and mastering new computer programs
  • High quality written and verbal communication skills
  • Excellent organization and time management skills
  • Ability to work independently and contribute to a team
  • Professional, punctual and self-motivated
  • Understanding and ability to manage confidential information
  • Ability to lift 25 lbs.
  • Ability to pass federal and state criminal background checks (FBI/BCI)
  • Experience working in an education setting preferred
About Us

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.

We offer the following benefits:

Compensation

The annual starting salary for this position is $43,888. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Life benefits – time & peace of mind
  • Paid time off
  • Retirement contributions
  • Optional Basic Life and AD&D insurance
  • Voluntary life insurance (employee, spouse, child)
  • Discounted childcare at Early Learning Academies locations
Health benefits – stay well & thrive
  • Medical, dental, and vision insurance
  • Employee Assistance Program
  • Voluntary short-term disability insurance
  • Voluntary long-term disability insurance
Career benefits – keep growing
  • Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

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