School Bus Dispatch & Operations Coordinator

STA Family of Companies; Gibsonia (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

STA Family of Companies in Gibsonia is seeking a Dispatcher responsible for coordinating communication between drivers, school personnel, and parents. The role involves daily route management, ensuring staffing for vehicles, and monitoring schedules. Candidates must possess excellent customer service and interpersonal skills, a valid Commercial Drivers License, and at least one year of customer service experience. The position requires strong judgment and the ability to handle confidential information. A fast-paced environment with on-call duties may apply.

Qualifications

• Must have a State-Required Commercial Drivers License with Passenger and School Bus Endorsements.
• At least 1 year experience in a Customer Service position.
• Must be at least 21 years of age with 3 years of driving experience.

Responsibilities

• Communicating with schools, parents, drivers and aides.
• Assist manager with ensuring employees report to work as scheduled.
• Keep records and submit reports on accidents and routing changes.

Skills

Customer Service Skills

Interpersonal Skills

Intermediate Computer skills

Ability to prioritize tasks

Problem-solving skills

Knowledge of Federal and State regulations

Good driving record

Education

High School Diploma or equivalent

Tools

Radio dispatch equipment

Job description

STA Family of Companies in Gibsonia is seeking a Dispatcher responsible for coordinating communication between drivers, school personnel, and parents. The role involves daily route management, ensuring staffing for vehicles, and monitoring schedules. Candidates must possess excellent customer service and interpersonal skills, a valid Commercial Drivers License, and at least one year of customer service experience. The position requires strong judgment and the ability to handle confidential information. A fast-paced environment with on-call duties may apply.