Scholarship & Stewardship Strategy Analyst (Administrative Analyst/Specialist Exempt II)

The Chronicle Of Higher Education, Inc.; Hayward (CA); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Retirement plans (CalPERS and 401k)

Tuition fee waiver

Job summary

The Chronicle Of Higher Education, Inc. is seeking a dedicated Scholarship & Donor Stewardship Analyst at Cal State East Bay in Hayward, California. This critical role involves administering the donor-funded scholarship program to ensure accurate fund utilization and donor intent.

The ideal candidate will collaborate with Financial Aid and various university stakeholders while managing scholarship data integrity and reporting. Preferred qualifications include a background in higher education, strong financial management skills, and proficiency in business data systems.

Qualifications

• General knowledge in administrative fields.
• Experience in scholarship administration or similar programs.
• Ability to analyze complex business processes.

Responsibilities

• Administer and steward donor-funded scholarships.
• Collaborate with Financial Aid for accurate awarding of scholarships.
• Manage donor and scholarship stewardship communications.

Skills

Business process analysis

Data management

Financial analysis

Advanced written communication

Microsoft Excel proficiency

Education

Bachelor's degree

Tools

PeopleSoft

Raiser's Edge/NXT

Job description

Salary and Benefits

PLEASE NOTE: The starting salary placement depends onqualifications and experience and is anticipated to be in the rangeof $5,797.00 per month to $7,066.00 per month (Step 1 to Step11).

Cal State East Bay offers a broad range of benefits that includesmedical, dental, vision, retirement (CalPERS), 401k, 457, 403(b),dependent and health care reimbursement accounts, life insurance,vacation and sick, 14 paid holidays, one personal holiday andtuition fee waiver.

For more information on the benefits program, please visit our benefits website. The CSU Total CompensationCalculator demonstrates the significance of our benefitspackage.

Classification

Administrative Analyst/Specialist Exempt II

About Cal State East Bay

Cal State East Bay's beautiful main campus is located in theHayward hills with panoramic views of the San Francisco Bayshoreline. Situated above the city of Hayward, the campus offers anideal setting for teaching and learning and yet easy access to themany cities along the bay. The University has a satellite campus inConcord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay isone of 23 universities of the California State University system(CSU). Cal State East Bay is recognized as a regionally engaged andglobally oriented university with a strong commitment to academicinnovation, student success, engaged and service learning,diversity, and sustainability.

About the Position

The Scholarship & Donor Stewardship Analyst reports to theDirector of Advancement Services and plays a critical role inadministering and stewarding the University’s donor-fundedscholarship program. The Analyst is responsible for ensuringscholarships are awarded accurately, funds are fully utilized, anddonor intent is honored in alignment with institutionalpolicy.

This position integrates scholarship administration, financialreconciliation, data integrity, reporting, and donor stewardship.The Analyst works collaboratively with University AdvancementServices Director, Financial Aid, Development staff, and campuspartners across colleges and programs, including Deans, departmentchairs, and budget analysts along with Communications &Marketing, and academic leadership to support transparentreporting, meaningful donor engagement, and effective stewardshipof donor-funded scholarships.

Please Note: Review of applications will begin on July 8,2026.

Responsibilities

Scholarship Administration & Financial Management:

• Collaborate with Financial Aid to ensure timely and accurateawarding of donor-funded scholarships in compliance with donorintent, gift agreements, fund criteria, and institutionalpolicy.
• Analyze and reconcile underutilized donor-funded scholarshipaccounts to identify barriers to fund utilization, ensure alignmentwith donor intent and gift agreements, and develop recommendationsto maximize scholarship distribution and impact.
• Reconcile scholarship awards and fund balances on a quarterlybasis in partnership with the University Advancement ServicesDirector, Financial Aid, Development staff, and campus partnersacross colleges and programs, including Deans, department chairs,and budget analysts.
• Identify low-balance or underutilized donor funds within thefinancial system; evaluate opportunities for consolidation,criteria updates, or fund modifications; and developrecommendations for the Ed Foundation Board to consolidate fundswhen appropriate.
• Coordinate annual scholarship distributions for endowment andcurrent-use funds across scholarship management systems andPeopleSoft Campus Solutions.
• Prepare, validate, and troubleshoot data loads for thescholarship portal, Financial Aid distribution, and studentfinancial systems.
• Review authorization failure reports and provide analysis,recommendations, and corrective actions.
• Prepare monthly, quarterly, and annual scholarship utilizationand balance reports for management and University Advancementleadership.
• Seve as the University Advancement scholarship liaison on theScholarship committee and oversee awarding of high-profiledonor-funded scholarships.

Scholarship Data Integrity & Systems Management:

• Ensure the accuracy, integrity, fund, scholarship, andbeneficiary data across integrated systems, including scholarshipmanagement platforms, PeopleSoft Campus Solutions, and Raiser’sEdge/NXT donor database systems.
• Audit, reconcile, and validate scholarship criteria, donorinformation, fund balances, and award data between PeopleSoft,scholarship management systems, Financial Aid records, and Raiser’sEdge/NXT to ensure compliance with donor intent, gift agreements,and institutional policies.
• Analyze scholarship beneficiary and donor data to supportaccurate reporting, stewardship, fund utilization analysis, and thetimely upload and maintenance of student and donor records withinthe donor database.
• Develop, document, evaluate, and improve business processes,workflows, and procedures related to scholarship setup, fundadministration, reconciliation, awarding, reporting, andstewardship activities to enhance operational efficiency, dataintegrity, and cross-functional collaboration.

Donor & Scholarship Stewardship, Communications, and Engagement:

• Create and distribute annual endowment and scholarship impactreports to donors.
• Manage gift acknowledgment processes in collaboration withDevelopment and Advancement Services staff.
• Review gift agreements to ensure scholarships are administeredin accordance with donor intent.
• Coordinate student thank-you letter processes with FinancialAid, including implementing efficiencies and automation.
• Develop and update stewardship and thank-you letter templatesat least twice annually.
• Prepare fund-level and aggregate scholarship data to enhancedonor communications and impact storytelling.
• Collaborate with Development and Communications & Marketingon stewardship strategies, donor-facing materials, andscholarship-related communications.
• Provide high-quality customer service to donors regardingscholarship funds, guidelines and scholarship distribution.
• Support donor-facing scholarship events and appreciationinitiatives.

Minimum Qualifications

Entry to this classification requires general knowledge and skillsin the applicable administrative and/or program field with afoundational knowledge of public administration principles,practices, and methods.

This foundation would normally be obtained through a bachelor'sdegree and/or equivalent training and administrative workexperience involving study, analysis, and/or evaluation leading tothe development or improvement of administrative policies,procedures, practices, or programs.

Preferred Skills and Knowledge

• Experience with business process analysis and managing dataacross integrated enterprise systems (e.g., PeopleSoft, donordatabases), including data validation, reconciliation, andreporting.
• Advanced written communication skills, including preparation ofdonor-facing impact reports and executive-levelcorrespondence.
• Experience working in higher education, nonprofitorganizations, or similarly complex, highly regulatedenvironments.
• Knowledge of university infrastructure, policies, andprocedures or comparable organizational structures.
• Strong fiscal management experience, including performingfinancial analysis, financial tracking, account reconciliation,fund monitoring, and utilization reporting to support programadministration and operational decision-making.
• Demonstrated ability to analyze complex business processes,identify operational improvements, and implement solutions thatenhance efficiency, accuracy, and compliance.
• Experience working in highly matrixed, cross-functionalenvironments requiring coordination across multipledepartments.
• Experience administering scholarships, endowments, restrictedfunds, grants, or similar programs requiring compliance withestablished criteria, agreements, policies, and procedures.
• Advanced proficiency in Microsoft Excel and reporting tools,including the ability to analyze large datasets, develop reports,and present findings to diverse stakeholder groups.

Condition(s) of Employment

Satisfactory completion of a background check (including LiveScan,as appropriate), that may include, but is not limited to: criminalrecords check, verification of academic credentials, licenses,certificates, credit history, professional references and/orverification of work history is required for employment. Cal StateEast Bay will issue a conditional offer of employment to theselected candidate, which may be rescinded if the background checkreveals disqualifying information, and/or it is discovered that thecandidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment ofcurrent Cal State East Bay employees who were conditionally offeredthe position.

All background checks are conducted through the university's thirdparty vendor, Accurate. LiveScan is conducted through theUniversity Police Department.

EEO Statement

All university programs and activities are open and available toall regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, CalState, East Bay provides equal opportunity in education andemployment without unlawful discrimination or preferentialtreatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that everystudent and employee has access to the resources and support theyneed to thrive and succeed in a university environment and in theircommunities. The CSU complies with Title VI of the Civil Rights Actof 1964, Title IX of the Education Amendments of 1972, theAmericans with Disabilities Act (ADA), Section 504 of theRehabilitation Act, the California Equity in Higher Education Act,California’s Proposition 209 (Art. I, Section 31 of the CaliforniaConstitution), other applicable state and federalanti-discrimination laws, and CSU’s Nondiscrimination Policy. Weprohibit discriminatory preferential treatment, segregation basedon race or any other protected status, and all forms ofdiscrimination, harassment, and retaliation in all universityprograms, policies, and practices.