Scheduling Coordinator

Total Care Connections Inc.; Tempe (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a leading care team as a Scheduling Coordinator in Tempe, AZ, where your organizational skills and passion for service will shine. In this dynamic role, you'll be the administrative heartbeat of operations, ensuring seamless scheduling and care coordination for over 200 clients. With a focus on delivering top-notch care, you'll tackle challenges with a positive mindset while exemplifying professionalism in all interactions. Enjoy a supportive company culture that values growth, continuous training, and comprehensive benefits, including health coverages and a 401K retirement plan. Make a real difference in people's lives while advancing your career in a fulfilling environment.

Benefits

Competitive compensation

Comprehensive health, dental, and vision coverages

Retirement plan with 401K

Long- and short-term disability plans

Life insurance

Generous PTO and paid sick leave

Paid pregnancy disability leave

Parental leave

Access to Total Care Employee Relief Fund

Continuous training and professional development

Qualifications

• 2+ years in administrative/support roles or service coordination.
• Excellent customer service and organizational skills.

Responsibilities

• Manage schedules and coordinate client-caregiver connections.
• Maintain data in client management systems and obtain authorizations.

Skills

Customer Service

Organizational Skills

Multitasking

Administrative Support

Problem-Solving

Education

Experience in Administrative/Support Roles

Experience in Staffing

Tools

Microsoft Office

Client Management Systems

Job description

Dynamic Scheduling Coordinator Needed for Leading Care Team - Tempe, AZ

Are You Prepared to Make a Real Difference?

At Total Care Connections, we’re not just filling shifts-we’re enriching lives. That’s why we need a first-rate Scheduling Coordinator who thrives in an energetic environment and is passionate about delivering top-notch care to our clients. Could that be you?

In our Tempe, AZ office, you’ll become the administrative heartbeat of our operations team, with key responsibilities in Scheduling, Care Coordination, Data Entry, and more vital tasks that keep our care services unrivaled.

Schedule:

• Monday to Friday, 8 a.m. - 5 p.m.

Perks of Being Part of Our Family:

• Competitive compensation
• Comprehensive health, dental, and vision coverages
• Retirement plan with 401K
• Long- and short-term disability plans
• Life insurance
• Generous PTO and paid sick leave
• Paid pregnancy disability leave and parental leave
• Access to Total Care Employee Relief Fund
• Continuous training and professional development
• Opportunities for growth within an exciting company culture

Turn Passion into Action:

• Accurately manage and populate schedules into our systems
• Coordinate 200+ client-caregiver connections with precision
• Fill each shift, ensuring continuous care for clients
• Maintain comprehensive data in our client management system
• Obtain authorizations and approvals for rightful service reimbursements
• Expertly orchestrate caregiver training and uphold our caring standards
• Represent the heart of client advocacy during conflicts
• Exemplify professionalism in all interactions with clients and staff
• Tackle challenges with a positive, solution-driven approach
• Participate in quality management, quality control evaluations, and documentation
• Reflect our company’s values and reputation in public engagements

Be the Ideal Scheduling Coordinator:

• Two years (or more) in administrative/support roles or service coordination
• Experience in staffing (highly valued)
• Excellent customer service prowess, paired with compassion and dedication
• Administrative fluency and Microsoft Office savvy
• Typing speed exceeding 60 WPM
• Exceptional organizational and multitasking skills
• Technological efficiency and a rapid project-management mindset
• A professional, amiable demeanor with robust customer service abilities

Ready to join our cause in Tempe, AZ?

Start making a difference today.