Scheduling Coordinator

Discovery Senior Living; Richmond (VA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Early access to earned wages

Flexible scheduling

Paid time off and holidays (full-time)

Health, dental, vision, life and short

401(K) with employer match

Paid training

Growth opportunities

Uniforms provided

Employee Assistance Program

Job summary

Discovery Senior Living in Richmond, VA is seeking a Scheduling Coordinator to maintain daily and monthly staff schedules, monitor attendance, and adjust staffing as census and regulatory needs change. The role includes overtime management, data entry, and ensuring staffing stays within budget.

You will work with a team to support residents and colleagues, participate in staff activities, and uphold company policies while delivering excellent service to residents and families.

Qualifications

• High school diploma or GED required.
• At least 2 years of related experience in senior living or similar setting.
• CPR and First Aid certification required.
• CNA or PCA and Medtech certification required.
• Ability to solve staffing issues and communicate effectively.

Responsibilities

• Maintain and provide team member schedule and assignments.
• Update and adjust schedule based on census, staffing requirements, and absences.
• Update schedule databases and track overtime.
• Inform manager of tardiness, absences, and approved time off.
• Ensure FTEs, overtime, and staffing stay within budget.
• Perform other administrative duties as assigned.
• Adhere to all laws and company policies.
• Greet and assist residents, family members, vendors, and staff.

Skills

Communication skills

Teamwork

Problem solving

Attention to detail

Typing & computer skills

Education

High school diploma or GED

CNA or PCA certification

CPR and First Aid certification

Medtech certification

Tools

Word

Excel

Staffing/timekeeping systems

Job description

About Discovery Management Group

Discovery Management Group leads one of the nation’s most purpose-driven and people-centered senior living organizations, managing and enhancing senior living communities across the United States. With a focus on operational excellence, lifestyle personalization, and culture-driven leadership, we proudly serve residents and families with more than 15,000 units nationwide and growing.

As part of one of the largest senior living families in the U.S., our communities have earned Great Place to Work certifications from 2022-2026. At Discovery Management Group, purpose guides our work, culture fuels our success, and growth defines our future. We continually aspire and invest in learning and development opportunities that support our team members’ professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Discover You Purpose with us at [Community Name]

As Scheduling Coordinator, you’ll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role

The Scheduling Coordinator establishes and maintains an accurate team member schedule on a daily and monthly basis, making adjustments as necessary based upon census and staffing requirements. The Scheduling Coordinator monitors and tracks attendance for team members and conveys violations and requests for employment status changes.

Position Highlights

• Status: FULL TIME


• Schedule: MONDAY - FRIDAY


• Location: 2422 UNIVERSITY PARK BLVD, RICHMOND, VA 23233


• Rate of Pay: $20.00 - $24.00 PER HOUR

What You’ll Do

• Maintain and provide team member schedule and assignments.


• Update and adjust schedule based upon fluctuating census, regulatory requirements, planned and unplanned team member absences. Fill shift vacancies with overtime awareness.


• Update schedule databases.


• Track and inform designated manager of tardiness, unplanned absences, requests for planned time off and requests for change in scheduled hours. Enter approved time off into scheduling database and timekeeping system.


• Ensure scheduled, total and overtime FTEs are within budget.


• Track incidental and approved overtime, and complete other reports as assigned.


• Perform other administrative duties as assigned.


• Comply with applicable federal, state and local laws, rules, and regulations; maintains knowledge of and follows all company policies and procedures.


• Maintain regular and punctual attendance at work and meetings.


• Participate in all staff activities designed to develop teamwork, unity and promote morale.


• Greet and assist all internal and external customers, guests, family members, residents, vendors and team members.


• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent (GED) required.


• At least 2 years of related experience, preferably in a senior living or equivalent industry.


• CPR and First Aid certification required.


• CNA or PCA, and Medtech certification required.


• Ability to solve complex staffing issues and work effectively with team members to ensure staffing level meets requirements.


• Possess good oral and written communication skills.


• Ability to communicate effectively speaking the primary language of the residents, vendors and team members.


• Possess typing and computer skills. Exposure to Word and Excel programs, e-mail, and experience with staffing/timekeeping systems preferred.


• Must demonstrate an interest in working with a senior population.

Benefits You’ll Enjoy

• Competitive wages


• Early access to earned wages before payday!


• Flexible scheduling options with full-time and part-time hours


• Paid time off and Holidays (full-time)


• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)


• 401(K) with employer match


• Paid training


• Opportunities for growth and advancement


• Company provided uniforms


• Employee Assistance Program

Why Join Us

Discovery Senior Living Earned Coveted Great Place to Work Certification for 2025-2026! A large part of what makes Discovery different from other companies in this industry is our willingness to embrace change. At Discovery Senior Living, we are constantly challenging how we are doing things to ensure the lifestyle we are offering our residents is absolutely the greatest value proposition in the marketplace. It’s just as important to us that the environment and culture for our team members are constantly refreshed. In addition, embracing and even encouraging change brings a never-ending supply of new energy to our business and our culture. That energy translates to other far-reaching positive impacts on our residents as well as our team members.

Our Culture & Values

So often, what brings people together is deeply rooted in who we are and what we stand for. And at Discovery Senior Living, we’re unified by certain, core values, which we call our "Pillars of Excellence." They make up the fabric of our company, and include TEAMWORK, INTEGRITY, PERFORMANCE, ACCOUNTABILITY, COMPASSION, HARD WORK and CREATIVITY.

Individually, they are our virtues, and together, they make up a roadmap which helps us foster innovation and success.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case‑by‑case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Regulatory Compliance & Background Screening

Discovery Senior Living complies with all applicable federal, state, and local employment laws and regulatory requirements governing hiring practices, background screening, and workforce eligibility. Employment may be contingent upon successful completion of state‑mandated and/or federally required background screenings, which may include criminal history checks, fingerprint‑based screening, Level 2 background screening, registry verification, and other screenings required for healthcare and senior living roles with direct or indirect resident access. Certain positions may be subject to additional requirements under federal programs, including CMS, Medicare, and Medicaid regulations, as well as state‑specific licensing or regulatory agencies. Screening requirements vary by role and jurisdiction, and candidates must meet all applicable standards as a condition of employment. These measures support regulatory compliance and help maintain a safe, secure environment for residents, families, and team members. Employment in Florida is contingent upon completion of a Level 2 background screening in accordance with Florida AHCA requirements. Applicants will be required to complete fingerprinting and background screening through the AHCA Clearinghouse. For more information, please visit: https://info.flclearinghouse.com.

JOB CODE: 1009883