Scheduling Coordinator

BHS; New Albany (IN); On-site; USD 36,000 - 48,000; Full time

Job summary

Baptist Health Medical Group is seeking a Scheduling Coordinator to join our busy Vascular Surgery practice in the St. Matthews Area.

This full-time, first shift role focuses on organizing patient journeys, coordinating procedures, and ensuring accurate medical records and insurance authorizations. You will work with multiple teams to maintain smooth scheduling and exceptional patient care, contributing to a fast-paced, patient-centered environment that values teamwork, communication, and

Qualifications

• High school diploma or equivalent required.
• 1–3 years of clerical experience in a physician office or healthcare setting.
• Experience with medical office software and scheduling applications.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.

Responsibilities

• Schedule patient appointments, procedures, testing, and surgeries both in person and over the phone.
• Coordinate surgical procedures with physicians, hospitals, and specialty providers.
• Collaborate with Nurse Navigation, Genetics, Oncology, Surgery Scheduling, Plastic Surgery, Radiology.
• Ensure patient medical records are updated accurately and promptly.
• Communicate scheduling details clearly with patients, providers, and healthcare teams.
• Scan and upload patient records into OnBase.
• Obtain insurance authorizations for procedures and services.
• Perform additional administrative and clerical duties to support the practice.

Skills

Organizational skills

Multitasking

Communication skills

Clerical experience

Scheduling software

Medical office software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Summary

Job Description:

Scheduling Coordinator – Vascular Surgery

Baptist Health Medical Group

St. Matthews Area | Full-Time | First Shift

Make a Difference Every Day

Are you an organized, detail-oriented professional who enjoys helping patients navigate their healthcare journey? Baptist Health Medical Group is seeking a Scheduling Coordinator to join our busy Vascular Surgery practice. In this essential role, you’ll serve as a key point of contact for patients and collaborate with multiple healthcare teams to ensure seamless scheduling and exceptional patient care.

If you thrive in a fast-paced environment, have excellent communication skills, and enjoy coordinating complex schedules, we’d love to hear from you!

As a Scheduling Coordinator, you will:

• Schedule patient appointments, procedures, testing, and surgeries both in person and over the phone.
• Coordinate surgical procedures with physicians, hospitals, and specialty providers, including combined cases with Plastic Surgery.
• Work collaboratively with departments such as Nurse Navigation, Genetics, Oncology, Surgery Scheduling, Plastic Surgery, and Radiology.
• Ensure patient medical records are updated accurately and promptly.
• Communicate scheduling details clearly with patients, providers, and healthcare teams.
• Scan and upload patient records into OnBase.
• Obtain insurance authorizations for procedures and services.
• Perform additional administrative and clerical duties to support the practice.

What We’re Looking For

Preferred Qualifications:

• High school diploma or equivalent.
• One to three years of clerical experience in a physician office or healthcare setting.
• Experience with medical office software and scheduling applications.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Ability to maintain accuracy while managing multiple priorities.

Why Join Baptist Health Medical Group?

At Baptist Health Medical Group, you’ll become part of a team dedicated to providing compassionate, high-quality care to our patients. We value teamwork, professionalism, and a commitment to excellence while offering opportunities for growth and development in a supportive healthcare environment.

Baptist Health is an Equal Employment Opportunity employer.