Scheduling Coordinator

Rigdon Inc; Merriam (KS); Remote; USD 40,000 - 60,000; Full time

Job summary

A remote scheduling company is looking for a motivated Scheduling Coordinator to manage day-to-day operations and customer service across multiple states. You will be responsible for scheduling, tracking technicians, and analyzing data to improve performance. Strong organizational skills and proficiency with scheduling software are required. This role is fully remote, offering the flexibility of working from home while supporting clients effectively.

Benefits

Fully remote

Phone equipment provided

Occasional after-hours availability may be required

Qualifications

• Strong organization, multitasking, and communication skills are essential.
• Proficiency with scheduling software and GPS tracking systems is required.
• Customer-service oriented with proactive problem-solving skills is a must.
• Previous experience in scheduling, coordination, or fleet management preferred.

Responsibilities

• Manage schedules and allocate resources efficiently.
• Communicate schedule changes to clients and technicians.
• Track technicians' progress using GPS.
• Forecast and manage technician supplies.

Skills

Strong organization

Multitasking

Communication skills

Proficiency with scheduling software

Proficiency with GPS tracking systems

Analytical mindset

Customer-service orientation

Problem-solving abilities

Ability to adapt under pressure

Job description

Overview

Scheduling Coordinator – Remote

Rigdon is looking for a motivated Scheduling Coordinator to manage day-to-day operations, fleet management, and customer service for our clients across KS, MO, CO, TX, and AR. You’ll own account profitability by keeping schedules, technicians, and resources running smoothly.

Responsibilities

• Manage Schedules: Anticipate conflicts, allocate resources efficiently, and ensure timely service.
• Communicate: Notify clients and technicians of schedule changes; keep everyone informed.
• Track Technicians: Use GPS to monitor progress and address deviations quickly.
• Forecast & Manage Supplies: Ensure technicians have the materials they need.
• Analyze Data: Track scheduling trends and provide insights for improvements.
• Support Marketing: Monitor demand patterns and collaborate to expand business.
• Financial Oversight: Close jobs, invoice accurately, process payments, and follow up on balances.
• Payroll Support: Generate reports and assist with payroll processing.
• Problem-Solve & Improve: Implement process improvements and tackle challenges proactively.
• Stay Current: Keep up with industry trends and best practices.
• Other tasks as assigned

What We’re Looking For / Qualifications

• Strong organization, multitasking, and communication skills
• Proficiency with scheduling software and GPS tracking systems
• Analytical mindset with financial basics
• Customer-service oriented, proactive problem solver
• Ability to adapt and work under pressure
• Previous scheduling, coordination, or fleet management experience preferred
• Up-to-date laptop/desktop + fast, reliable internet (direct connection required)

Perks & Conditions

• Fully remote
• Occasional after-hours availability may be required
• Phone equipment provided by Rigdon

Benefits

• Eligible for benefits after completing a 60-day probationary period.
• Up to 80 hours of paid time off per year (prorated in the first year).
• Company-subsidized health insurance.

Join our team and become the voice of Rigdon to our valued clients. If you have strong organizational skills, detail-oriented, problem solving abilities, are proactive, and thrive in a remote work environment, we encourage you to apply. Help us provide exceptional service and support to our field technicians and customers while enjoying working from home. Apply now to be a part of the Rigdon team.