Scheduling Coordinator

Maxim Healthcare Services, Inc.; City of Rochester (NY); On-site; USD 64,747,000 - 70,258,000; Full time

Benefits offered by this job

Weekly paychecks

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Maxim Healthcare Services, Inc. is seeking a proactive Client Coordinator to serve as a vital link between clients, patients, and caregivers in an office-based setting in Rochester, NY. The role emphasizes scheduling accuracy, relationship-building, and adherence to contracts and compliance.

You will coordinate and confirm schedules, maintain caregiver availability, and collaborate with internal teams to meet staffing needs while delivering strong customer service and support.

Qualifications

• High school diploma or equivalent required.
• Some college coursework preferred.

Responsibilities

• Build strong relationships with clients and caregivers to understand scheduling needs
• Coordinate and confirm schedules, ensuring alignment with availability and preferences
• Maintain accurate records of caregiver availability, correspondence, and assignments
• Ensure all placements meet compliance and contract requirements
• Collaborate with internal teams to address staffing needs and client satisfaction
• Support business development through effective communication and coordination

Skills

Verbal communication

Written communication

Organization

Planning

Problem-solving

Teamwork

Education

High school diploma or equivalent

Some college coursework

Tools

Microsoft Office

Internet

Email

Job description

Client Coordinator

Location: Rochester, NY

Hourly Rate: $23.00 per hour + $2,000 Annual Bonus Potential

Make a Meaningful Impact Every Day

Maxim Healthcare is seeking a proactive and organized Client Coordinator to serve as a vital link between clients, patients, and caregivers. This role is perfect for someone who thrives in a fast-paced environment and enjoys building relationships while ensuring smooth scheduling operations.

Why You'll Love This Role:

• Competitive Pay & Weekly Paychecks: Reliable compensation you can count on.
• Comprehensive Benefits: Health, dental, vision, and life insurance.
• Retirement Planning: 401(k) savings plan with company matching.
• Employee Discounts: Access to hundreds of nationwide vendor discounts.
• Recognition & Rewards: Be celebrated through our awards and recognition programs.
• Career Advancement: Opportunities to grow within a supportive organization.
• Training & Mentorship: Benefit from structured onboarding and ongoing development.

Key Responsibilities:

• Build strong relationships with clients and caregivers to understand scheduling needs
• Coordinate and confirm schedules, ensuring alignment with availability and preferences
• Maintain accurate records of caregiver availability, correspondence, and assignments
• Ensure all placements meet compliance and contract requirements
• Collaborate with internal teams to address staffing needs and client satisfaction
• Support business development through effective communication and coordination

Qualifications:

• High school diploma or equivalent required; some college coursework preferred
• Minimum 1 year of experience in a collaborative team environment
• Proficiency in Microsoft Office, internet, and email
• Highly organized with strong planning and problem-solving skills
• Excellent verbal and written communication skills
• Energetic, motivated, and able to thrive in a fast-paced setting
• Must meet all federal, state, and local requirements
• This is an office-based position

Maxim Benefits:

Health and Wellness

• Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security

• Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits

• Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.