Scheduling Coordinator

Shaker Place; City of Albany, Northern (NY, KY); Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

On-site daycare

Free CDTA transportation

Job summary

Shaker Place Rehabilitation & Nursing Center is seeking a Staffing Scheduler to create and manage the 24-hour nursing schedules for an Albany County nursing home. The role emphasizes precise planning, attention to detail, and clear communication with nursing staff and management.

The successful candidate will develop monthly, weekly, and daily rosters, coordinate with nursing leadership, and ensure compliance with policies and regulations.

Qualifications

• High school diploma or equivalent; healthcare administration degree preferred.
• One year scheduling experience in healthcare or nursing home setting desired.

Responsibilities

• Develop and maintain nursing staff schedules ensuring coverage for all shifts.
• Adjust schedules for staff availability, patient needs and unforeseen events.
• Track time-off, sick leave and absences; manage 24/7 staffing coverage.

Skills

Time management

Organizational skills

Communication

Attention to detail

Education

High school diploma or equivalent

Associate's or Bachelor's preferred

Tools

Scheduling software

Microsoft Office Suite

Job description

The scheduler for nursing staff at Shaker Place Rehabilitation and Nursing Center is responsible for creating, managing and maintaining the 24-hour nursing staff schedules to ensure adequate and appropriate staffing levels for all shifts at the nursing home. This role requires exceptional organizational skills, attention to detail and the ability to communicate effectively with nursing staff and management. The scheduler must ensure compliance with all staffing policies, procedures and regulations. This is a temporary position through the end of the year.

Responsibilities/Typical Work Activities:

• Develop and maintain monthly, weekly, and daily schedules for nursing staff, ensuring adequate coverage for all shifts in accordance with collective bargaining agreements.
• Adjust schedules as needed to accommodate changes in staff availability, patient needs, and unforeseen circumstances.
• Track and manage staff time-off requests, sick leave, and other absences.
• Responsible for staffing on a 24-hour/7-days a week basis.
• Distributes schedules at least two weeks prior to the commencement of the work schedule.
• Generates reports as directed by the executive director or director of nursing.
• Tracks the number of staff hours per resident per day.
• Maintains various rosters, such as call-in substitution.
• Works with supervisors to determine excused and unexcused absences.
• Maintains a log of employees who have excessive absenteeism and patterns of tardiness.

Communication:

• Communicate scheduling information clearly and promptly to nursing staff.
• Address and resolve any scheduling conflicts or issues in a timely manner.
• Serve as a point of contact for nursing staff regarding scheduling inquiries and concerns.
• May be responsible for scheduling other departmental personnel as directed.

Compliance:

• Ensure staffing schedules comply with state and federal regulations, as well as nursing home policies.
• Maintain accurate and up-to-date records of staff schedules, attendance, and time-off.
• Monitor and report any staffing discrepancies or issues to the director of nursing.

Collaboration:

• Work closely with the director of nursing and other department heads to anticipate and meet staffing needs.
• Participate in staff meetings and contribute to discussions on staffing and scheduling improvements.

Software and Tools:

• Utilize scheduling software to create and manage nursing staff schedules.
• Train nursing staff on the use of scheduling software as needed.

Full Performance, Knowledge, Skills, Abilities and Personal Characteristics:

• Willingness to cooperate and carefully follow a prescribed routine;
• Physical condition commensurate with the demands of the position;
• Ability to work independently and manage time effectively;
• Proficiency in scheduling software and Microsoft Office Suite.,
• Strong knowledge of scheduling and union contract requirements;
• Intermediate computer knowledge and literacy.
• Highly organized and accurate;
• Strong oral and written communication skills including tact and diplomacy.
• Ability to work in a highly pressurized situation.
• Ability to prioritize high volume of work.
• Ability to work with minimal supervision.
• Ability to interpret requests and determine appropriate responses.

Minimum Qualifications

• High school diploma or equivalent; associate's or bachelor's degree in healthcare administration or a related field preferred.
• One year of previous experience in scheduling, particularly in a healthcare or nursing home setting, is highly desirable.

Full-Time Employee Benefits:

• Low to no-cost, on-site daycare
• Free CDTA transportation, with direct stop at Shaker Place
• New York State Pension and optional deferred compensation
• Tuition reimbursement
• Health insurance: low-cost health plan (Anthem, formerly Empire), dental, vision, prescriptions
• Generous paid time off, including vacation, personal and holidays
• 529 college savings plan
• Weekly payroll
• Flexible spending account

About Shaker Place Rehabilitation & Nursing:

Beautiful, recently renovated, state-of-the-art facilities with new amenities, advanced equipment, and thoughtful design. We cultivate a supportive, inclusive, respectful, diverse, and welcoming culture committed to providing the highest quality of care to our residents. Our mission is to provide comprehensive care and exceptional services to the people of Albany County and surrounding areas. For nearly 50 years, we have been committed to enhancing each resident's quality of life and valuing their independence, dignity, and happiness.

Shaker Place Rehabilitation & Nursing Center is an E-Verify participant and equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.