Scheduling & Booking Specialist | Remote

OpenKrill; United States; Remote; USD 42,000 - 61,000; Full time

Benefits offered by this job

Remote work

Flexible scheduling

Training & tools

Mentorship

Travel discounts

Growth opportunities

Job summary

OpenKrill is seeking a Scheduling & Booking Specialist to assist clients in researching, planning, and securing hotel accommodations. This remote role emphasizes customer-focused service, accurate information, and timely responses across phone, email, and online channels.

The position suits friendly, detail-oriented individuals who enjoy travel and can work independently in a flexible schedule. Comprehensive remote training and ongoing support are provided to ensure client satisfaction.

Qualifications

• Experience in customer service, hospitality, or sales is beneficial but not required.
• Interest in travel and hospitality helps you connect with clients.
• Comfortable using basic computer tools and online platforms.

Responsibilities

• Assist clients with selecting and booking hotel accommodations.
• Provide accurate information on hotel options, amenities, pricing, and availability.
• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner.
• Maintain accurate records of client interactions and bookings.
• Collaborate with team members to ensure a smooth client experience.
• Stay informed on travel trends and hotel offerings.
• Participate in virtual training sessions and team meetings.

Skills

Strong communication

Customer service

Detail-oriented

Independent work

Time management

Basic computer skills

Job description

Job Title

Scheduling & Booking Specialist

Job Type

Flexible Schedule | Remote

About Us

We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. Our mission is to deliver exceptional customer service while helping clients create memorable travel experiences worldwide.

Position Overview

We are seeking friendly, detail-oriented individuals to join our team as Scheduling & Booking Specialist focused on hotel bookings. In this role, you will assist clients with researching, planning, and securing hotel accommodations that align with their needs and preferences.

This opportunity is ideal for individuals who enjoy helping others, have an interest in travel, and are comfortable working in a remote environment. Comprehensive training and ongoing support are provided.

Key Responsibilities

• Assist clients with selecting and booking hotel accommodations


• Provide accurate information on hotel options, amenities, pricing, and availability


• Respond to client inquiries via phone, email, and online platforms in a timely and professional manner


• Maintain accurate records of client interactions and bookings


• Collaborate with team members to ensure a smooth client experience


• Stay informed on travel trends and hotel offerings


• Participate in virtual training sessions and team meetings

Qualifications

• Strong communication and customer service skills


• Professional, positive, and client-focused attitude


• Ability to work independently and manage time effectively


• Basic computer proficiency and reliable internet access


• Interest in travel and hospitality

Previous experience in customer service, hospitality, or sales is beneficial but not required.

What We Offer

• Remote work with flexible scheduling


• Training and access to industry tools and resources


• Supportive team environment and mentorship


• Performance-based earning potential


• Access to travel-related discounts and perks


• Opportunities for personal and professional growth