Scheduler-Registration-MA

Garrett Regional Medical Center; Oakland (MD); On-site; USD 22,895 - 34,343; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time Off

Retirement plan

Job summary

Garrett Regional Medical Center in Oakland, Maryland, is looking for a dedicated administrative professional. The role involves managing patient registrations, handling billing processes, and supporting medical assistants. Candidates should have a high school diploma and strong communication skills.

This full-time position includes a compensation range of $16.62 - $24.93 per hour and various benefits such as medical, dental, and retirement plans. The work environment is fast-paced, requiring attention to detail and the ability to multitask effectively.

Qualifications

• Ability to accurately utilize applicable computer software and equipment.
• Experience in handling patient registration and billing information.
• Effective organizational skills and capability to manage multiple tasks.

Responsibilities

• Obtain and enter demographic, billing, and insurance information from patients.
• Schedule, reschedule, or cancel patient appointments.
• Collect payments and document transactions in the billing systems.
• Assist with immunizations and medicine refills.

Skills

Attention to detail

Excellent communication skills

Basic knowledge of medical terminology

Ability to multitask

Education

High school diploma or equivalent

Job description

Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. Assists with Medical Assistant duties as needed.

Minimum Qualifications

• High school diploma or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Preferred Qualifications

• National Certification as CMA.

Core Duties and Responsibilities

• Obtains demographic, billing, and insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient information concerning insurance, payment of bills and hospital procedures.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validates order against scheduled service.
• Greets and escorts patients to exam rooms; prepares for physician visit by obtaining initial information and vitals.
• Assists with and/or performs immunizations, medicine refills, and ECG’s.

Physical Requirements

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Visual acuity must be within normal range.
• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
• Sitting and/or standing for extended periods of time.
• Reading and comprehension ability.

Working Environment

• High volume, fast paced environment.
• Exposure to communicable disease.
• Frequent interactions with patients, medical staff, and support staff daily on a continual basis. Work is performed in a standard outpatient clinical environment. Volume of patients very high.
• Required considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
• Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
• Must be able to provide information on demand, at times taking request from several sources.
• Must be able to work with a variety of personality types and interact with individuals with various levels of education, capabilities, and communication skills.
• Very fast paced and demanding office setting.

Skills and Abilities

• Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
• Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
• Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
• Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
• Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
• Excellent written and verbal communication skills and the ability to understand written and verbal communication.
• Basic knowledge of medical terminology.

Job Details

Scheduled Weekly Hours: 40

Compensation Range: $16.62 - $24.93

Position is eligible for shift differentials based on shift worked and eligible for overtime pay hours over 40 hours per week.

Shift: United States of America (Non-Exempt)

Company: GRMC Garrett Regional Medical Center

Cost Center: 160 GRMC Neuro MRI

Address: 251 N 4th Street, Oakland, Maryland

Benefit eligible employees classified as at least 0.5 eligible for: Medical, Dental, Vision, Disability Coverage, Tuition Program, Retirement, Paid Time Off, Wellness Program.

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.