Scheduler II, Radiation Oncology

Beth Israel Lahey Health; Burlington (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health seeks a patient-facing Scheduling & Front Desk Specialist in Burlington, MA. You’ll manage procedure scheduling, pre-admission testing, and communications with patients to ensure accurate details and timely notifications.

In this role you’ll coordinate with physicians, staff, and external partners, enter demographic data, maintain multiple scheduling systems, and uphold a high standard of patient service in a busy clinical environment.

Qualifications

• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems including web-based applications and MS Office including Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Schedules patients for procedures and appointments, and notifies patients with complete details.
• Maintains scheduling systems and data entry for patient demographics.
• Communicates schedules and updates with staff and advisory.
• Acts as liaison to internal departments and external resources.
• Coordinates preauthorization and referrals for procedures.
• Manages paperwork and resource tracking for procedures and equipment.

Skills

Front desk experience

Customer service

Attention to detail

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Patient facing role with front desk and scheduling responsibilities.

Job Description

Essential Responsibilities including but not limited to:

• Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery.
• Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately.
• Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules.
• Acts as liaison to with internal departments and external resources and agencies.
• Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures.
• Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained.
• Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures

Required Qualifications

• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Pay Range

$21.53 - $28.97
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled