Scheduler II, Radiation Oncology

Lahey Clinic Hospital, Inc.; Burlington (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Beth Israel Lahey Health is seeking a patient-facing scheduling specialist to join the team. You will handle front desk duties, schedule procedures and visits, and ensure accurate patient data entry and referrals.

The role emphasizes timely communications, coordination with internal and external partners, and reliable documentation of procedures and resources to support efficient patient care.

Qualifications

• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications.

Responsibilities

• Schedules patients for procedures, post-operative and pre-admission testing, and follow-ups.
• Notifies patients of scheduled procedures with complete details.
• Maintains scheduling applications and patient data; coordinates resources and staff.
• Communicates schedules daily and updates staff with revisions.
• Coordinates paperwork, preauthorization, referrals, and vendor deliveries as needed.

Skills

Scheduling

Customer service

Data entry

Education

High School diploma or GED

Tools

Microsoft Office

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient facing role with front desk and scheduling responsibilities.

Essential Responsibilities

1. Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process. Notify patients in-person and via mail of scheduled procedures. Ensures all communications are timely and provide complete details of procedure, location, and time and required. Provides patients with information pertaining to testing and surgery.
2. Maintains multiple applications for scheduling of procedures & collection of patient data. Schedules location of procedure, medical staff & clinical resources. Completes accurate & timely journal entries. Collaborates with both internal & external partners to obtain resources. Maintains physician & / or surgeon's schedule. Registers patient & ensures demographic data is entered accurately.
3. Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules.
4. Acts as liaison to with internal departments and external resources and agencies.
5. Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures.
6. Oversees documenting of procedures and resources. Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions. Coordinates to ensure all paperwork is complete and preauthorization has been obtained.
7. Contracts with vendors to coordinate delivery of equipment. Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures.

Required Qualifications

• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Pay Range

$21.53 - $28.97 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.