Scheduler - General Surgery Operating Room

CO00 Children's Hospital Medical Center; United States; On-site; USD 21,000 - 26,000; Full time

Job summary

CO00 Children's Hospital Medical Center is seeking dedicated staff to ensure patient safety, support the Revenue Cycle, and provide exemplary customer service.

The ideal candidate will have a high school diploma and at least 3 years of relevant experience. This full-time position, located at the Burnet Campus, requires 40 hours a week, with a starting pay range of $20.57 - $25.72 annually.

Cincinnati Children’s promotes an environment of dignity and respect for all employees and patients, ensuring equal opportunity for applicants.

Qualifications

• 3+ years of work experience in a related job discipline.

Responsibilities

• Ensures patient safety by identifying the correct patient and preparing isolation precautions.
• Supports the Revenue Cycle and ensures necessary data is accurately entered.
• Provides assistance to patients and families in registration and admission.
• Completes documents ensuring compliance with regulatory agencies.
• Maintains confidentiality of patient/family medical information.

Education

High school diploma or equivalent

Job description

Job Responsibilities

• Safety – Ensures patient safety by identifying the correct patient, identifying special needs, and preparing isolation precautions for patients with infectious disease indicators. Escalates potential safety concerns regarding patient identity and other safety risks.
• Revenue Cycle Support – Supports the Revenue Cycle, Health Information Management, and Regulatory functions by ensuring that the necessary data, information, and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes. Identifies and resolves data and insurance coverage errors and trends.
• Customer Service – Provides assistance and services to patients, families, staff, and external agencies in the accurate completion of patient registration, admission, and scheduling across multiple divisions. Investigates and resolves customer requests, questions, or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
• Compliance – Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH). Escalates compliance concerns and offers resolutions to management.
• HIPAA/Confidentiality – Maintains confidentiality, protects, and safeguards patient/family personal medical and financial information at all times during collection, use, and storage. Accesses only information and records necessary to perform the responsibilities of the position. Provides coaching on HIPAA/Confidentiality concerns, escalating concerns and potential resolutions to management.

Job Qualifications

• High school diploma or equivalent.
• 3+ years of work experience in a related job discipline.

Primary Location: Burnet Campus

Schedule: Full time, Shift Day

Employee Status: Regular FTE 1

Weekly Hours: 40

Expected Starting Pay Range: Annualized pay may vary based on FTE status $20.57 - $25.72

Equal Opportunity Employment

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.