Scheduler Associate

UK King's Daughters; Kentucky; On-site; USD 36,000 - 52,000; Full time

Job summary

UK King’s Daughters is seeking a dedicated Scheduling Coordinator to manage all surgical procedure scheduling and collect complete clinical and insurance information. This role coordinates office and hospital-based procedures, ensures necessary equipment, and partners with surgeons and departments for optimal scheduling.

The position requires strong documentation, patient instruction, insurance verification, and teamwork to support efficient surgical operations across all age groups.

Qualifications

• High school diploma or equivalent experience.
• 0-2 years of experience in a healthcare, clinical setting, or a relevant area.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Schedules surgical procedures and collects clinical and insurance information.
• Coordinates office and hospital-based procedures, tests, and imaging for efficiency.
• Ensures necessary equipment is available and aligns with hospital schedules.
• Verifies Pre-Admission Testing orders for accuracy and signatures.
• Communicates with surgeons, anesthesia, nursing, and departments to facilitate scheduling.
• Performs other duties as assigned.

Skills

Scheduling

Patient communication

Insurance verification

Documentation

Team coordination

Education

High school diploma

Tools

EMR software

Office Suite

Job description

At UK King’s Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Description :

Job Summary

Responsible for scheduling all surgical procedures and collecting complete clinical and insurance coding information. Coordinates office and hospital-based medical procedures, tests, and imaging to maximize scheduling efficiency. Interfaces with vendor staff to ensure necessary equipment is available for all procedures. Ensures optimal utilization of resources and supports seamless surgical operations.

Essential Functions

• Completes accurate documentation of informed consent for procedures and surgeries.
• Provides detailed instructions to patients regarding test preparations, arrival times, and directions; addresses patient questions.
• Confirms patient insurance provider and secures or communicates the need for prior authorization.
• Reviews and verifies surgery schedules, ensuring correct patient, procedure, time, site, implants, and equipment per Universal Protocol.
• Communicates with hospital surgery schedulers and verifies alignment with office procedure schedules.
• Retrieves and analyzes special reports to support scheduling accuracy and decision-making.
• Responds to information requests from departments, administration, case management, and resolves scheduling conflicts through the office manager.
• Coordinates with surgeons, anesthesiology, nursing, and ancillary departments to facilitate surgical scheduling for all age groups.
• Verifies Pre-Admission Testing orders for accuracy, including patient details, procedure, laterality, equipment, codes, and physician signatures.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

0-2 years of experience in a healthcare, clinical setting, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)

D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)

E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never

G. Repetitive motion: 4. Regular (> 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 1. Never

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 1. Never

R. Bloodborne/airborne pathogens: 1. Never

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects weighing up to 50 pounds. Occasional job-related travel may also be required.

Additional Job Descriptions

N/A

Department

KDIP FAC Surgery General

Shift

Days (United States of America)

Time Type

Full time

Address

2201 Lexington Avenue

City, State

Ashland, Kentucky