Scheduler

RadNet, Inc.; Pleasanton (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis

Health Savings Accounts with employer"

Wellness dollars

401(k) Employer Match

Free imaging center services for you &

Job summary

RadNet, Inc. is seeking a Medical Scheduler to join our team in Pleasanton, CA. You will manage appointment scheduling, interact with patients and referring physicians, and ensure accurate RIS data entry.

The role supports secure handling of PHI and on-site medications, while delivering courteous service in a fast-paced radiology environment. This position demands a High School Diploma and strong customer service skills, with attention to detail and teamwork.

Qualifications

• High School Diploma and 1 year medical/radiology office experience.
• Excellent customer service and communication skills.
• Ability to multi-task and prioritize in a fast-paced environment.
• Knowledge of medical terminology.

Responsibilities

• Schedule procedures and answer calls courteously.
• Place calls to referring physicians for scheduling issues.
• Enter information in RIS for scheduling, rescheduling, cancellations and notes.
• Pre-register, scan documents, input clinical data, and request films as needed.
• Safeguard patient information and on-site medications.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma

Tools

RIS

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Medical Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

You Will:

• Properly schedule all procedures and answer incoming calls in a courteous and professional manner.
• Place calls to referring physicians for patients expressing difficulty with scheduling.
• Enter accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
• Update account information at the point of scheduling.
• Utilize RIS filter screens to answer questions associated with insurance, procedures and preps.
• Pre-register, scans documents, input clinical data as needed for appointment and requests films as needed.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems are and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Requires High School Diploma and/or at least 1 year of medical/radiology office work experience (or medical training program/education)
• Ability to multi-task, attention to detail, excellent customer service skills, and good communication skills.
• Ability to foster teamwork, inter-personal awareness, and initiative.
• Medical terminology knowledge.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range: $23.00-$26.00 per hour