Scheduler

Platinum Dermatology Partners Llc; Plano (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Platinum Dermatology Partners is seeking a Medical Scheduler to manage patient scheduling, coordinate physician calendars, and provide exceptional customer service in a busy dermatology office.

Responsibilities include high-volume calls, patient registration, and insurance verification, with dermatology experience preferred and Mohs exposure strongly preferred. High school diploma or GED required, bilingual skills a plus.

Qualifications

• Min two-three years of experience in a medical office.
• Prior medical scheduling experience is required.
• Dermatology experience is preferred; Mohs is strongly preferred.
• Excellent written and verbal communication skills.
• Excellent customer service skills are required.
• Excellent phone skills are required.
• Ability to multi-task and work in a fast-paced environment.
• Basic understanding of healthcare plans.
• Bilingual is a plus.

Responsibilities

• Assist with high call volumes.
• Maintain physicians' schedules and schedule office visits and procedures (phone or in person).
• View patient visit notes, identify problems and diagnoses, and review physician orders.
• Assist in patient registration and financial transactions.
• May schedule radiology and laboratory appointments.
• May include recall scheduling.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Phone skills

Multi-tasking

Detail-oriented

Healthcare plans understanding

Bilingual

Education

High school diploma or GED

Job description

Who We Are:Platinum Dermatology Partners is a network of high-quality dermatology clinics that focus on collaborative and innovative ideas to drive growth. We offer general dermatology, cosmetics, medical, plastic surgery, and cancer screening treatments. We have over 145 clinics, over 350 providers, and more than 2300 employees in clinics across Texas, Arizona, California, Nevada, and Florida. We are a rapidly growing company that allows our doctors to focus on providing exceptional care without worrying about the operational side of the business. Our core values focus on collaboration, ownership, respect, excellence, authenticity, and integrity. Our purpose is to empower the practice of exceptional dermatology.Company Conformance Statements:In the performance of their respective tasks and duties all employees are expected to conform to the following:Perform quality work within deadlines with or without direct supervision.Interact professionally with other employees, customers and suppliers.Work effectively as a team contributor on all assignments.Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.Position Summary:The Medical Scheduler is responsible for managing patient scheduling, coordinating physician calendars, handling high call volumes, and providing exceptional customer service in a fast-paced medical office environment. This role serves as a key point of contact for patients and supports efficient clinic operations through accurate scheduling, registration, insurance verification, and administrative support.Responsibilities/Duties/Functions/Tasks:Assist with high call volumeMaintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)View patient visit notes, identifying problems & diagnosis listed and physician ordersAssist in patient registration and financial transactionsMay schedule radiology/labMay include recall schedulingPerform other duties as assignedEducation:High school diploma or GED equivalent.QualificationsMinimum two-three years of experience in a medical office.Prior medical scheduling experience is required.Dermatology experience is preferred.Prior experience with Mohs is not required, but STRONGLY preferred.Excellent written and verbal communication skills.Excellent customer service skills are required.Excellent phone skills is required.Ability to multi-task and work in fast-paced environment.Detail-oriented.Basic understanding of healthcare plans.Be able to read and understand medical benefits.Bilingual is a plus.Our competitive benefits package includes the following:Medical, Dental, and Vision insuranceShort-term/Long-term disabilityLife and other voluntary plans401(k) planEmployee Referral ProgramPaid Time-OffCompany-Paid HolidaysEquipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.Physical Requirements: Must possess manual dexterity to operate office machines including computers and calculator; stooping and bending to handle files and supplies; and mobility to complete errands or deliveries. Includes handling of sharps and chemicals.Equal Employment Opportunity:Platinum Dermatology Partners is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws.Platinum Dermatology Partners does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.Please note, any offer of employment is contingent on the successful completion of pre-employment background checks.No phone calls or agencies, please.