Scheduler

Hillcrest Healthcare; Knoxville (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Hillcrest Healthcare is seeking a dedicated scheduling coordinator to manage daily, weekly, and monthly nursing staff rosters in a long‑term care setting. The role emphasizes teamwork, resident comfort, and adherence to facility policies while coordinating overtime and agency staff as approved.

The candidate should be organized, detail‑oriented, and possess strong communication skills. A caring approach to elderly residents is essential for maintaining quality of care.

Qualifications

• Organized and detailed in work performance.
• Excellent communication skills with patients and staff.
• Genuine caring for and interest in elderly and disabled people in a nursing facility.
• Adherence to Residents' Rights and Facility Policies and Procedures.

Responsibilities

• Responsible for daily, weekly and monthly nursing staff schedules.
• Promote teamwork and hospitality for residents.
• Manage overtime and agency use per policy.
• Maintain attendance and timesheet records and payroll relations.
• Ensure accurate nursing rosters and current licenses/certifications.

Skills

Organized

Attention to detail

Communication skills

Compassion for elderly

Job description

Job Description

Our recruitment goal is to hire long‑term care team members who focus on quality care and excellent employee relations.

It requires caring, dedicated employees to minister to the needs of this country's ever growing senior population. We empower our staff to fulfill this mission.

Hillcrest Healthcare employees embrace the concept of socialization for every resident and acknowledge that the healing process and long‑term health stability relies on Whole Person Care.

Mission: Everyone Matters! Our mission is to respect, preserve the dignity, and celebrate the lives of those we serve.

Vision: Hillcrest Healthcare will lead the way in innovative approaches to delivering excellence in long‑term care and will be the provider of choice.

Value Statement: We will serve with dedication, pride, humility, and integrity.

General Purpose

Responsible for the daily, weekly and monthly work schedules for the nursing staff in accordance with all laws, regulations and company standards.

Essential Job Functions

This facility expects their employees to promote an atmosphere of teamwork with other employees and hospitality and comfort for its residents. Therefore, the following list of duties is not all-inclusive:

• Staffs the facility at levels determined by the Director of Nursing.
• Utilizes overtime and agency only when approved by Director of Nursing.
• Prepares nursing schedules and modifies as needed.
• Distributes revised schedules to appropriate employees and posts at designated areas.
• Processes requests for shift changes.
• Maintains nursing assistant sign in sheets on a daily basis.
• Distributes the next day's assignment before the end of the shift.
• Maintains attendance and tardy records for all nursing staff.
• Reviews time sheets/punch detail records each pay period.
• Makes necessary corrections to timesheets, with Director of Nursing approval, and returns to payroll clerk.
• Notify Director of Nursing of trends in time‑clock punches (early/late).
• Maintains current nursing roster with current home and cell numbers, if applicable.
• Maintain current certification and licenses for nursing staff (if the facility does not employ a Staff Development Coordinator).
• Maintain in‑service log for all nursing staff (if the facility does not employ a Staff Development Coordinator).
• Attend in‑service education programs in order to meet facility educational requirements.
• Be familiar with Standard Precautions, Exposure Control Plan, Fire Drill & Evacuation Procedures and know how to use the information.
• Maintain confidentiality of resident and facility records/information.
• Protect residents from neglect, mistreatment, and abuse.
• Protect the personal property of the residents of the facility.
• Others as directed by the supervisor or administrator.

Minimum Qualifications

• Organized and detailed in work performance.
• Good communication skills with excellent self‑discipline and patience.
• Genuine caring for and interest in elderly and disabled people in a nursing facility.
• Comply with the Residents' Rights and Facility Policies and Procedures.
• Perform work tasks within the physical demand requirements as outlined below.
• Perform Essential Duties as outlined above.