Scheduler

Elara Caring; Jefferson City (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(K) with employer match

Paid time off

Tuition reimbursement and continuing教育

Job summary

Elara Caring is seeking a Home Health Scheduler to support Administrators in scheduling patient visits for the nursing team. You will coordinate with the CTM, direct care staff, physicians, and facility staff to ensure the right care is delivered at the right time and place.

The role requires a high school diploma or GED, and at least one year of electronic scheduling experience, preferably in home health. Training in Homecare Homebase/Workday and MS Office is expected.

Qualifications

• High school diploma or GED is required.
• 1 year of electronic scheduling experience is required.
• 1 year of patient scheduling experience in home care setting is strongly preferred.
• Knowledge of nursing visits is preferred or experience with a nursing team.
• Familiarity with national standards of care, state licensure, and federal conditions of participation.
• Ability to convey information clearly, listen, verify understanding, and respond appropriately.
• Ability to set timeframes, allocate resources, and plan ahead.
• Proficiency with enterprise applications (Homecare Homebase, Workday, etc.) and MS Office.
• Ability to handle complaints, manage conflict and negotiate outcomes.
• Ability to seek patient feedback, advocate for patient needs, and manage expectations.
• Bilingual in Spanish and English preferred.

Responsibilities

• Schedule patient visits for the Nursing team and support Administrators or Designated Branch Directors.
• Serve as an intermediary between the Clinical Team Manager, direct care team, patient’s physician, and facility staff overseeing patient care.
• Support ongoing delivery of right care at the right time and place by coordinating resources and information.

Skills

Scheduling experience

Communication

Conflict resolution

Bilingual Spanish/English

Education

High school diploma or GED

Tools

Homecare Homebase

Workday

Microsoft Office

Job description

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description: The Home Health Scheduler for the Nursing team supports Administrators (or Designated Branch Directors) in scheduling patient visits. The Scheduler acts as an intermediary between the Clinical Team Manager (CTM), direct care team members, the patient’s physician or medical provider, and other facility staff overseeing patient care. Delivering the right care, at the right time, in the right place is the mission that inspires Elara Caring, and that starts with the right people. Currently, we serve over 65,000 patients nationwide. To continue to be an industry pioneer delivering unparalleled care, we need a Scheduler with commitment and compassion.

Why Join the Elara Caring mission?

• Supportive environment where leaders work shoulder-to-shoulder with staff
• Free from the typical office politics, our team is reliable and friendly!
• Your experience matters!
• Get paid based on your scheduling background and home health expertise
• Tuition reimbursement and continuing education opportunities
• This role is open due to a recent promotion; we promote from within!
• Comprehensive insurance plans for medical, dental, and vision benefits
• 401(K) with employer match
• Paid time off, paid holidays, family, and pet bereavement
• Pet insurance

What is Required?

• High school diploma or GED required
• 1 year of electronic scheduling experience required
• 1 year of experience of patient scheduling in the home care agency setting is strongly preferred
• Knowledge of Nursing visits preferred, or experience working with a nursing team
• Demonstrates familiarity and understanding of national standards of care, state licensure, and federal conditions of participation.
• Ability to convey information and opinions, listening to others and checking for understanding, responding in appropriate message and tone
• Ability to set timeframes, match resources to tasks, and plan ahead
• Quickly become proficient in enterprise applications (Homecare Homebase, Workday, etc.) and intermediate knowledge of Microsoft Office
• Ability to handle complaints, manage conflict and negotiate outcomes
• Ability to seek patient feedback, advocate for patient, understanding of patient needs, and managing patient expectations
• Bilingual in Spanish and English preferred

You will report to the Administrator or Branch Director.

Equal Employment Opportunity

We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail].

Pay & Benefit Information

Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits

EVerify

Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.