Scheduler

AON Central Services, LLC; Fredericksburg (VA); On-site; USD 23,000 - 33,000; Full time

Job summary

AONA American Oncology Network is seeking an administrative scheduling specialist for Hematology & Oncology Associates of Fredericksburg. You will coordinate appointments per physician orders, liaise with the PET/CT unit, and ensure timely delivery of pre and post-scan information.

Strong computer and telephone skills are essential. Qualifications include a high school diploma and healthcare experience, knowledge of ICD-9/CPT coding, and excellent communication.

Qualifications

• High school education required.
• Experience in healthcare, preferably in a clinical setting; familiarity with insurance requirements, medical terminology, ICD-9 and CPT coding; strong communication and attention to detail.

Responsibilities

• Schedule all appointments according to physician orders, outside testing, referrals and for PET/CT radiology services.
• Act as liaison between the PET/CT Unit and our Clinics to ensure pre and post scanning data/information has been given to patients.
• Strong computer and telephone skills needed.

Skills

Analytical thinking

Interpersonal skills

Communication skills

Customer service

Self-management

Remote work capability

Phone skills

Education

High school diploma

Tools

MS Office Suite (Word, Excel, PowerPoint, Outlook)

Job description

Location

Location: Hematology & Oncology Associates of Fredericksburg

Hiring Range: $16.49 - $23.77

RESPONSIBILITIES

• Schedule all appointments according to physician orders, outside testing, referrals and for PET/CT radiology services.
• Act as liaison between the PET/CT Unit and our Clinics to ensure that all pertinent pre and post scanning data/information has been given to patients.
• Strong computer and telephone skills needed.

QUALIFICATIONS

Education High school education required.

Previous Experience Experience in the healthcare field, preferably in a clinical setting; procedure entry with experience in insurance requirements, medical terminology and ICD9 and CPT coding; excellent communication skills, attention to detail and the ability to work independently.

Core Capabilities

Analysis & Critical Thinking Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.

Interpersonal Effectiveness Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

Communication Skills Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.

Customer Service & Organizational Awareness Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician, and community relations.

Self-Management Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.

Computer Skills Proficiency in MS Office Word, Excel, Power Point, and Outlook required.

Travel

Travel: Less than 25%

Standard Core Workdays/Hours

Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.

#AONA American Oncology Network

#AONA American Oncology Network AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care. AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient. Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most. As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program. At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country. Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.