SCCM / MECM, Workspace One or Microsoft Intune Administrator

Infosys; Hartford (CT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimburse- m

Insurance (Accident, Critical Illness,

401(k) plan

Paid holidays + PTO

Job summary

Infosys is seeking an Infrastructure Consultant 2 in Hartford, CT to design and deploy robust IT infrastructure solutions. You will work with internal and client teams, align releases, and document procedures while ensuring security and compliance.

The role emphasizes incident resolution, capacity planning, and automation opportunities, with a focus on SCCM/MECM, Workspace ONE, Intune, and PowerShell. A bachelor’s degree and relocation flexibility are preferred.

Qualifications

• Bachelor’s degree or foreign equivalent required.
• Experience with desktop engineering or application packaging.
• Proven experience with SCCM / MECM, Workspace One, or Microsoft Intune.
• PowerShell scripting and Windows OS expertise.
• Experience managing application deployment across enterprise environments.

Responsibilities

• Design and develop moderately complex application packaging solutions and supporting infrastructure components.
• Ensure packaging solutions align with end-to-end platform performance, scalability, and reliability requirements.
• Author and maintain policies, standards, guidelines, and SOPs to support packaging and deployment processes.
• Independently monitor and analyze advanced performance and capacity metrics to optimize technology solutions and ensure SLA adherence.

Skills

PowerShell scripting

Education

Bachelor’s degree or foreign equivalent

Tools

SCCM / MECM

Workspace ONE

Microsoft Intune

Job description

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your Contribution To The Team

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill And Experience

experience in desktop engineering or application packaging

Proven experience with SCCM / MECM, Workspace One, or Microsoft Intune

Application Packaging (MSI, MSIX, App-V)

PowerShell scripting

Experience managing application deployment across enterprise environments

Solid understanding of Windows OS (10/11)

Knowledge of software development lifecycle and change management processes

Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work

Key Responsibilities

Design and develop moderately complex application packaging solutions and supporting infrastructure components.

Ensure packaging solutions align with end-to-end platform performance, scalability, and reliability requirements.

Author and maintain policies, standards, guidelines, and standard operating procedures (SOPs) to support packaging and deployment processes.

Independently monitor and analyze advanced performance and capacity metrics to optimize technology solutions and ensure SLA adherence.

Preferred Skill And Experience

experience in desktop engineering or application packaging

Proven experience with SCCM / MECM, Workspace One, or Microsoft Intune

Application Packaging (MSI, MSIX, App-V)

PowerShell scripting

Experience managing application deployment across enterprise environments

Solid understanding of Windows OS (10/11)

Knowledge of software development lifecycle and change management processes

Shows curiosity and adaptability in learning and responsibly applying new technologies, including artificial intelligence, to reimagine how we work

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.