Scattered Site Housing Stabilization Specialist

Episcopal Community Services of San Francisco; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Episcopal Community Services of San Francisco is hiring for Scattered Site Housing Stabilization Specialists to lead participants through housing placement, voucher processes, and stabilization services across San Francisco and surrounding counties.

The role provides clinical and supportive services to promote successful tenancy, while advocating for eviction-prevention resources and maintaining detailed records in ONE System.

Qualifications

• Experience with homeless adults and knowledge of HUD homeless regulations is a plus.
• Experience working in integrated service teams using participant-centered approaches.
• Willingness to travel throughout San Francisco and surrounding counties.
• Ability to work in a harm-reduction, recovery, and wellness oriented environment.
• Respect for diverse client populations and strong boundary setting.

Responsibilities

• Support participants in moving into housing and navigating the vouchering process with the San Francisco Housing Authority.
• Develop a Housing Stability Plan in partnership with tenants.
• Provide clinical and supportive services to promote stabilization and tenancy.
• Identify tenant behaviors that may jeopardize housing and intervene to ensure tenancy.
• Coach tenants on relationships with landlords and other tenants; resolve disputes.
• Advocate for eviction-prevention resources and link tenants to community supports.
• Recertify tenant income and update housing support and crisis plans.
• Support tenants in household management and the psychosocial transition to housing.
• Keep accurate records and enter required data in ONE System; provide referrals as needed.

Skills

Harm reduction approach

Tenant advocacy

Case management

Communication skills

Willingness to travel

Interagency collaboration

Tools

ONE System

Job description

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required trainings, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.This position is a fully onsite, client-facing role that requires in-person interaction and direct service delivery to participants at ECS program locations. Due to the essential nature of the duties and the need for consistent in-person engagement with clients, remote work or work-from-home arrangements are not available for this position.SUMMARY OF DUTIES AND RESPONSIBILITIES:Episcopal Community Services is expanding their Mainstream Voucher (MSV) program. MSV is a Section 8 Housing Choice Voucher for disabled adults who are experiencing homelessness. Participants are approved by the San Francisco Housing Authority. ECS is responsible for application assistance, outreach and, once the participant is housed, providing housing stabilization services for up to two years. Housing location and subsidy administration is provided by a community-based partner.Scattered Site Housing Stabilization Specialists serve as an advocate for participants throughout the process of locating and obtaining housing in San Francisco (or surrounding counties) and provide support with transition and stabilization in housing. As a result of ECS ongoing collaboration with the Department of Homelessness and Supportive Housing and other external stakeholders, this job description may change both prior to hire, and after, as we continue to implement the best approach and services.Scattered Site Housing Stabilization Specialists will provide services at its office, at the participants housing unit, or other location convenient to the participant.PRIMARY DUTIES AND RESPONSIBILITIES:Support participants in moving into housing.Support participants in the vouchering process with the San Francisco Housing Authority.Develop a Housing Stability Plan in partnership with the tenant.Provide clinical and supportive services to tenants in order to provide them with the support needed to promote stabilization and successful tenancy.Identify tenant behaviors that may jeopardize their housing and intervene when necessary to accomplish successful tenancy.Coach tenants on relationships with landlords and/or other tenants.Assist with the resolution of disputes.Advocate and link tenants to eviction-prevention resources around the community.Recertify tenant income.Update housing support and crisis response plans.Support tenants in household management skills.Provide support and education related to the psychological and practical transition of tenants into housing.Address the change of home and familiar location with tenants; the potential for isolation, how to pay bills, manage visitors and relationships, etc.Keep accurate records and charts, enter required data in ONE System.Provide professional, accessible, and culturally relevant support, advocacy, information and referrals to program participants.Provide referral services as needed.Work within and promote the integrated services team model in an environment dedicated to harm reduction, recovery, and wellness.REQUIRED QUALIFICATIONS:Previous experience working with homeless adults; knowledge of HUD homeless regulations a plus.Experience working in integrated service teams using participant-centered harm-reduction approaches.Excellent working knowledge of resources in San Francisco and knowledge of surrounding counties a plus.Possess a strong knowledge of and sensitivity to adults with substance abuse, domestic violence, HIV/AIDS, mental health issues, history of trauma and co-occurring diagnoses.Demonstrated respect for, experience with and willingness to work with a diverse client population.Ability and willingness to travel throughout San Francisco and surrounding counties.Ability to be flexible and adapt to changes as our Coordinated Entry activities respond to lessons learned and emerging needs.OTHER:Must secure finger image screening and annual TB screening. Must be able to meet physical requirements test. Will honor and abide by rules of the position. This position will also require use of the computer and telephone, including long periods at a desk and/or computer terminal; bend and lift up to 40 lbs. Will honor and abide by Episcopal Community Services rules and regulations, including confidentiality.Mission EssentialDemonstrate behavior that supports the organization’s mission, vision, and values.Adhere to all program, funder, and organizational policies, and procedures.Communicate effectively and model integrity, fairness, and ethical business practices.ECS offers industry leading healthcare benefits to support yourphysical and mental well-being.ECS will consider for employment qualified applicants with arrest and conviction records as consistent with San Francisco's Fair Chance Ordinance.ECS values a workplace where every individual is respected, supported, and given equal opportunity to thrive. We are an equal opportunity employer dedicated to creating a welcoming and inclusive environment for all.