Scare Actor Attendant -$15/HR

Canada's Wonderland; Gurnee (IL); On-site; USD 18,184 - 25,898; Part time

Job summary

Canada's Wonderland is seeking a part-time Fright Fest season role to escort and assist Scare-Actors while ensuring guest safety. You will monitor interactions, provide feedback to performers, and report unsafe acts to supervisors.

This role requires standing, walking outdoors in varying weather, and evening shifts on weekends. A professional, energetic team player with strong guest service skills is ideal.

Qualifications

• Must be able to work evening shifts on Fridays, Saturdays, Sundays.
• Must be willing to actively engage with guests to assist them and/or stop them if they do not follow park policy.
• Must be able to stand/walk for the length of shift.
• Must be willing to work outdoors in various weather conditions.
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude.
• Must have strong teamwork skills and the ability to work with others.

Responsibilities

• Escort, protect & assist Scare-Actors on the midway during Fright Fest Season and assist guests in themed areas of the park.
• Keep Scare-Actors’ safety in mind by ensuring safe interaction between Scare-Actors and guests.
• Escort Scare-Actors through the park, both on stage and backstage.
• Keep track of Scare-Actors in your assigned Themed Street area.
• Handle any issues that may arise in an appropriate manner.
• Keep guest safety and satisfaction in mind by answering questions regarding general park information.
• Maintain order in your assigned area through non-physical means.
• Monitor the performance of assigned performers to ensure proper interactions with guests.

Skills

Guest interaction

Teamwork

Professionalism

Multi-tasking

Outdoor endurance

Job description

Overview

To assist and ensure the safety of guests and scare actors.

Responsibilities

• Escort, protect & assist the Scare-Actors on the midway during the Fright Fest Season as well as assist guests in the themed areas of the park
• Keep the Scare-Actors’ safety in mind at all times by ensuring safe interaction between the Scare-Actors and guests.
• Escort Scare-Actors through the park, both on stage and backstage.
• Keep track of Scare-Actors in your assigned Themed Street area.
• Handle any issues that may arise in an appropriate manner.
• Keep guest safety and satisfaction in mind by answering questions regarding general park information.
• Must be able to maintain order in your assigned area through non-physical means.
• Must purchase the Park approved Fright Fest red polo and wear black pants and appropriate shoes.
• Monitor the performance of assigned performers to ensure Scare-Actors interact correctly with guests as they are trained.
• Provide direct feedback to the Scare-Actors if standards and rules are not followed in regards to safety.
• Report any behavior that may require coaching, counseling, or disciplinary/commendable action needed to help maintain and improve the performance of the group to the Supervisor.
• Diligently follow all scheduling in regards to parades, meals, breaks.
• Report any unsafe acts or conditions to the Supervisor immediately.
• Maintain a clean work environment for the assigned street area, break area, makeup area, and Show Wardrobe.
• Adhere to and enforce all park policies and procedures as outlined in their Seasonal Handbook and the Department Standard Operating Procedure Manual.
• Train new personnel as needed.
• Any other duties as assigned.

Qualifications

• Minimum Age: 16
• Must be able to work evening shifts on Fridays, Saturdays, Sundays
• Must be willing to actively engage with guests to both assist them and/or stop them if they do not follow park policy.
• Must be able of stand/walk for the length of shift.
• Must be willing to work outdoors in various weather conditions
• Must be professional, self-motivated, the ability to multi-task and have an enthusiastic attitude
• Must have strong teamwork skills and the ability to work with others