Scaled Abuse Operations Data Analyst - Arabic

BCforward; Sunnyvale (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading staffing solutions firm in Sunnyvale, California is looking for a Scaled Abuse Operations Data Analyst fluent in Arabic. The candidate will be responsible for investigating and identifying fraud patterns to ensure policy compliance in the Play Store ecosystem. This role involves collaborating with various stakeholders to enhance processes and improve operational workflows. The ideal candidate should possess strong analytical skills and proficiency in MySQL, as well as a BA/BS degree or equivalent experience.

Qualifications

• Strong analytical skills with experience in data analysis.
• Ability to work with processes and optimize them for efficiency.
• Proficiency in MySQL is required for data management.

Responsibilities

• Investigate and catch fraudsters violating product policies.
• Collaborate with stakeholders to improve workflows and policies.
• Identify and implement opportunities for process automation.

Skills

Analytical skills

Problem-solving

Process optimization

MySQL

Education

BA/BS degree or 2 years relevant work experience

Job description

Scaled Abuse Operations Data Analyst - Arabic

Contract

About BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

The Scaled Abuse Operations team protects the client ecosystem by fighting spam, fraud and abuse in the Play store’s application vertical. The Scaled Abuse Operations team ensures policy compliance for the client’s expanding base of developers, advertisers, publishers, and users. We partner with Engineering to combat large scale networks of fraudsters and spammers.

Data Analysts are focused on scaling abuse operations through signals analysis and automation. You are passionate about the client technologies as well as providing top-notch support for our growing mobile developer and user community. You are a self-starter, and love investigating large sets of data to identify abusive patterns. You have a desire to keep the client free of spammers, and the motivation to drive processes to achieve an abuse-free Play store.

Responsibilities

• Perform investigations to catch fraudsters, enforce our product policies, learn spam patterns, and identify product vulnerabilities.
• Collaborate with cross-functional stakeholders such as Engineering, Sales, and Legal to increase automation, update policies, fix product loopholes, and provide a better online experience for our users.
• Enhance our operational workflows via process improvements and identify opportunities for automation.

Qualifications

• BA/BS degree (In lieu of degree, 2 years relevant work experience).
• Experience in process optimization with strong analytical, troubleshooting, and problem-solving skills.
• Proficiency with MySQL

Preferred qualifications

• 1-2 years relevant work experience, including a background in data analysis and workflow optimization
• Experience with The client developer platforms (Cloud Platform, Chrome Web Store, etc.).
• Ability to manage multiple competing priorities in a fast-paced, constantly changing environment.