Scale Service Technician (w/CDL)

KANAWHA SCALES & SYSTEMS LLC; Youngstown (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan: employer match

Paid Time Off

Educational and Tuition Reimbursement

Life AD&D

Job summary

Kanawha Scales & Systems LLC, through its MTA Weighing Group division, seeks a Scale Service Technician with CDL for Youngstown, OH. Responsible for installation, calibration, maintenance, and repair of industrial scales, ensuring accuracy, safety, and customer satisfaction.

The role requires hands-on experience with load cells and displays, strong troubleshooting, and good communication with clients. Evening/outdoor work and travel to facilities are typical.

Qualifications

• High school diploma or equivalent required; technical training preferred.
• 2-3 years of relevant industry experience preferred.
• Experience with scale installation, calibration, and repair is expected.
• Knowledge of ISO 9001, NIST Handbook 44 is a plus.

Responsibilities

• Install industrial, laboratory, and commercial scales per manufacturer specs.
• Perform calibration procedures and adjust settings for precision.
• Maintain and repair scales to minimize downtime.
• Inspect scales for wear and functionality; address load cells and displays issues.
• Document service and calibration records including certificates.
• Communicate with clients regarding service requirements and estimates.
• Follow safety protocols when working with heavy equipment and electrical components.
• Ensure serviced scales meet quality and regulatory standards.
• Track tools, parts, and equipment; replenish supplies as needed.
• Stay updated on industry best practices and scale technology.

Skills

Scale installation

Calibration

Maintenance & repair

Documentation

Customer communication

Safety compliance

Quality assurance

Inventory management

Training

CDL knowledge

Welding (AC/DC, MIG)

Education

High school diploma or equivalent

Technical/vocational training preferred

Tools

Calibration equipment

Job description

Description

MTA Weighing Group, a division of Kanawha Scales & Systems, is one of the leading Industrial Weighing solutions providers in the United States. Over the years, our ability to grow and set ourselves apart from the competition is the result of a tried and true philosophy - take care of our customers and take care of our people.

MTA is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades, we’ve built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and take care of our people.

At MTA, our people are what set us apart. We offer competitive pay, strong benefits, and ongoing training to support long-term growth. As we continue to expand, we provide real opportunities for employees to develop their skills, advance their careers, and make an impact.

We are seeking a skilled Scale Service Technician w/CDL for our Youngstown, OH Team to ensure the accurate and reliable operation of a variety of scales used in industrial and commercial settings. This role involves installation, maintenance, calibration, and troubleshooting to guarantee precise measurements, compliance with industry standards, and customer satisfaction.

Requirements

Essential Duties and Responsibilities

• Scale Installation: Properly install and set up industrial, laboratory, and commercial scales according to manufacturer specifications.
  
• Calibration: Perform calibration procedures and adjust settings to meet precision requirements.
  
• Maintenance and Repair: Conduct routine maintenance, diagnose issues, and repair scales promptly to minimize downtime.
  
• Inspection: Inspect scales for wear, damage, and functionality; address issues with load cells, displays, and other components.
  
• Documentation: Maintain detailed service and calibration records, including certificates and service reports.
  
• Customer Interaction: Communicate professionally with clients regarding service requirements, estimates, and technical questions.
  
• Safety Compliance: Follow safety protocols when working with heavy equipment and electrical components.
  
• Quality Assurance: Ensure all serviced scales meet quality and regulatory standards.
  
• Inventory Management: Track tools, parts, and equipment; replenish supplies as needed.
  
• Training: Stay updated on industry best practices and scale technology advancements.
  

Skills and Knowledge

• Experience in scale installation, calibration, and repair.
  
• Strong troubleshooting and diagnostic abilities.
  
• Knowledge of industry standards (e.g., ISO 9001, NIST Handbook 44).
  
• Proficiency with calibration and measurement equipment.
  
• Excellent communication and customer service skills.
  
• Physical ability to lift up to 50 lbs and work in varied conditions.
  
• Valid driver’s license; Class B (or A) CDL a plus.
  
• AC/DC, MIG Welding experience is a plus.
  

Education & Experience

• High school diploma or equivalent; technical/vocational training preferred.
  
• 2-3 years of relevant industry experience preferred.
  

What We Offer

We provide a competitive compensation and benefits package, including:

• Health Insurance: Highmark
  
• Critical Illness, Accidental, and Hospital Indemnity Plans
  
• Dental and Vision Plans
  
• Company-paid STD & LTD Disability Insurance
  
• Educational and Tuition Reimbursement
  
• Maternity (12 weeks) and Paternity Leave
  
• Employee Assistance Program
  
• Basic & Voluntary Life AD&D
  
• 401(k) Retirement Plan: 4% employer match
  
• Paid Time Off (PTO)
  
• Company-provided PPE
  
• Employee discounts on products and services
  
• Networking and professional development opportunities

Working Conditions

The nature of the industrial weighing business is 24/7/365, and the Scale Service Technician must be prepared to support operations as needed. Special working conditions include:

• Evening and weekend work
• Working outdoors and in various environmental conditions
• Operating in and around industrial facilities across a wide range of industries
• Interacting with challenging stakeholders
• Performing tasks outside normal office hours, which may occasionally be done remotely

Additional Information

This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.

Proof of authorization to work lawfully in the United States is required.

Kanawha Scales & Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status