Scale House Associate - Customer Payments & Safety

WM (Waste Management)

San Jose (CA)

On-site

USD 28,000 - 39,000

Full time

7 days ago

Be an early applicant

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Medical, Dental, Vision

401K with match

Paid vacation

Job summary

WM (Waste Management) in San Jose, CA is seeking a frontline associate who serves as the first contact for customers depositing waste, calculates payments, and ensures safety compliance. The role emphasizes accurate payment calculation, load safety checks, PPE usage, and timely completion of administrative tasks.

The position offers on-site work with standard WM benefits and opportunities for training, with potential overtime as needed.

Qualifications

High School Diploma or GED (accredited).

Responsibilities

Greets customers, directs customers and other traffic, and answers questions accurately.
Correctly calculates payments for customers.
Ensures that incoming garbage loads are safe and do not contain any inappropriate material.
Ensures that customers and employees conduct all business in a safe manner and wear all required Personal Protective Equipment (PPE).
Provides general upkeep of the Scale House.
Completes all administrative tasks including regular filing, and completes required reports.
Keeps immediate supervisor fully informed of all problems or matters requiring his/her attention.
Attends company sponsored training and meetings as directed.
Works overtime as needed.
Performs other duties as assigned, including data entry and minor customer service responsibilities.
Approaches all encounters with employees, customers and vendors in a friendly, service oriented manner.