Scale Assistant

Five Star Cooperative; Iowa; Hybrid; USD 32,000 - 52,000; Full time

Job summary

Five Star Cooperative is seeking an administrative support professional to assist staff and customers at the reporting location and other Five Star Cooperative locations. Responsibilities include weighing, sampling, grading grain, recordkeeping, billing, and promoting services and merchandise across departments.

The role requires strong organizational and communication skills, and the ability to manage multiple tasks while maintaining accurate records.

Qualifications

• Strong written and verbal communication skills are required.
• Computer skills include proficiency in Microsoft Word and Excel.
• Good customer service skills and approach are necessary.

Responsibilities

• Weigh, sample, and grade all incoming and outgoing grain according to specifications.
• Maintain an accurate inventory of all parts and products at the location.
• Assist with billing, records, and reporting as needed across departments.
• Promote and sell services and merchandise across all departments.
• Provide excellent customer service and communicate effectively with staff and customers.

Skills

Strong written and verbal comms

Customer service

Time management

Education

High School Diploma

Tools

Microsoft Word

Excel

Job description

Description

Job Objective

Initiates, coordinates, and executes administrative support to staff and customers at reporting location and all other Five Star Cooperative locations. Duties include, but are not limited to, providing customer service, weighing trucks, and sampling/grading grain. Incumbent also needs to maintain detailed recordkeeping, including grain shipments, settlements, payments, contracts, billing, and other required reporting. This position is responsible for the promotion and sales of services and merchandise across all departments. Incumbent will sample and accurately grade all incoming and outgoing grain to assure accurate pricing of grain to customers.

The incumbent will be expected to assist other locations and departments as assigned by management. Will communicate availability regularly and assist with projects as needed.

Incumbent maintains efficiency in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

This position will maintain a positive attitude that promotes team work within the location, as well as within the cooperative and upholds a favorable image of Five Star Cooperative at all times. Applicant may have other duties as assigned by management.

Essential Tasks

• Enforce and abide by all cooperative policies
• Weigh, sample, and grade all incoming and outgoing grain according to specifications provided.
• Strong organizational, problem solving, and analytical skills; able to manage priorities and workflow
• Assists with billing, contracts, recordkeeping and filing for various departments.
• Maintains an accurate inventory of all parts and products at the location.
• Enforce and uphold the cooperative’s credit policy
• Good communication with all employees and customers
• Check with other departments to see if help is needed before going home.
• Perform other duties as assigned my management - employees duties may change according to the changing needs of the company.

Requirements

Qualifications

Education:

• High School Diploma required
• Fluent reading, writing, and speaking the English language

Experience:

• Strong written and verbal communication skills necessary
• Computer skills required – Proficient in Microsoft Word and Excel
• Good customer service skills and approach necessary

Preferred Experience:

• Agriculture Background

License, Certificate or Registration:

• Valid driver’s license
• Certification to Grade Grain or ability to obtain.

Basic Skills:

Speaking, Writing, Reading Comprehension, Listening, Monitoring, Judgement and Decision Making, Time Management