SCADA Administrator (5A.26R)

American States Utility Services, Inc.; Fort Bragg (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Job summary

American States Utility Services, Inc. is seeking a skilled SCADA/ICS Engineer to maintain and upgrade our SCADA systems across multiple sites.

The role requires IT/workstation expertise, PLC programming and cybersecurity acumen, with travel between system locations as needed. This position emphasizes security best practices and collaboration with operations teams.

Qualifications

• Associates Degree in engineering, computer science, technology or Cybersecurity or a closely related field required. Bachelor's Degree preferred
• Minimum of 5 years of experience working in Information Technology
• 1 to 3 years of prior SCADA experience required
• Certifications preferred: MCSE, CCNA, VCP, CWNA
• Proficient in cyber security best practices
• Knowledge in Microsoft Windows Server Operating System and Virtual Machine software
• Knowledge of Local Area Network and Cisco product (Router, Managed Switch, Firewall)
• Knowledge of PC computer network support and maintenance
• Knowledge of Data Backup and Recovery
• Knowledge of System Alert and Monitoring software
• Able to work independently with Product Technical Support with minimal supervision
• Strong attention to detail, highly organized, computer literate
• Experience working in a team-oriented, collaborative environment
• Ability to learn new skills to keep current with technology changes
• Ability to Install and maintain software and hardware
• Able to travel between system locations

Responsibilities

• Performs skilled programming, corrective and preventative maintenance on all ASUS SCADA systems
• Troubleshoots network and telecommunications hardware and devices
• Develops SCADA screens for monitoring processes and field equipment
• Maintains software licenses and technical library materials
• Programs and upgrades process controls for water/wastewater utilities
• Installs, configures, and troubleshoots data communications for SCADA networks
• Maintains remote communications facilities and alarm systems
• Develops and installs new programs for system upgrades
• Implements cybersecurity improvements and DHS/AWWA standards for ICS
• Communicates with leadership on critical incidents and cybersecurity requirements
• Generates reports on system operations for end users
• Manages SCADA network projects and applies patches/hotfixes
• Implements USB security and end-point protection on SCADA computers
• Observes safety rules and maintains inventory of SCADA hardware/software
• Conducts training for SCADA users and responds to emergencies as needed

Skills

SCADA maintenance

IT networking

Cybersecurity

PLC programming

Windows Server

VMware/VM

telecom/networking

travel readiness

Education

Associate degree in engineering/CS/tech or cybersecurity

Bachelor's degree preferred

Tools

Windows Server

VMware

Cisco networking

Data backup & recovery

Network monitoring software

USB security

Job description

Through its wholly owned subsidiaries, American States Utility Services, Inc. contracts with the federal government to provide water and wastewater services that include operating, maintaining, renewing, replacing, and constructing new systems on military installations throughout the United States. The installations where we presently operate are home to nearly 350,000 military and civilian personnel and families.

We proudly deliver these vital services to military installations in Maryland, North Carolina, South Carolina, Texas (including southeastern New Mexico), Virginia, Florida, Kansas, and Massachusetts.

Serving those who serve.

United States Veterans, Reservists, National Guard Members, and Military Spouses encouraged to apply.

Job Functions

• Performs skilled programming, corrective and preventative maintenance on all ASUS' SCADA system computers including servers, radio communication systems, modems, networking and other telemetry and control systems
• Troubleshoots routine network and telecommunications hardware and devices including servers, routers and switches; resolves, or refers to higher level staff
• Provides technical support in developing SCADA screens for the purpose of monitoring operational processes and field equipment; makes routine software changes; works with analysts and operators to test system performance
• Maintains licenses for all software used in PLC programming; maintains technical library materials
• Programs, maintains, and upgrades process controls from PLC ladder logic to field equipment for water/wastewater utilities within ASUS systems; installs, calibrates, and troubleshoots control system components and related instrumentation
• Installs, configures, and troubleshoots data communications equipment for critical SCADA, RF and plant PLC networks; assists in installing multi-platform interfaces
• Installs, services, and conducts preventive maintenance on remote communications facilities and telecommunications systems including, two-way radio, spread spectrum, microwave wireless, voice, data and SCADA systems; sets up and manipulates alarm and alarm paging programs as needed
• Assists in the development and installation of new programs for system upgrades and/or expansion
• Implements mitigation/countermeasure strategies and other cybersecurity improvements
• Implements the most applicable standards and guidelines from the Department of Homeland Security (DHS) and American Water Works Association (AWWA) related to cybersecurity for Industrial Control Systems (ICS), including the following internationally recognized agencies:
  • NIST 800-53 - Security and Privacy Controls for Federal Information System and Organizations
  • NIST 800-82 - Guide to Industrial Control System (ICS) Security
  • ISO/IEC 27001-27005 - Information Security Management System (ISMS)
• Develops and implements policy and guidance for SCADA and cybersecurity
• Communicates with Leadership relating to critical incidents and strategic cybersecurity requirements
• Programs and generates a variety of reports on system operations for end users.
• Manages completion of SCADA network projects; including implementing network equipment, servers, workstations, and applications
• Implements software patches, and hot fixes in the direction of cybersecurity
• Implements security patches, including firmware, operating systems, and software patches and "hotfixes" all operating systems and applications with the latest security updates
• Develops and implements USB security on end-points SCADA computers
• Implements end-point protection on SCADA systems
• Observes and complies with all local and mandated safety rules, regulations, and protocols
• Maintains an updated inventory of all SCADA hardware and software
• Conducts training for SCADA users
• Responds to emergency situations as necessary, including after hours
• Performs other duties as assigned

Minimum Qualifications

• Associates Degree in engineering, computer science, technology or Cybersecurity or a closely related field required. Bachelor's Degree preferred
• Minimum of 5 years of experience working in Information Technology
• 1 to 3 years of prior SCADA experience required
• Certifications preferred: MCSE, CCNA, VCP, CWNA
• Proficient in cyber security best practices
• Knowledge in Microsoft Windows Server Operating System and Virtual Machine software
• Knowledge of Local Area Network and Cisco product
  • Router
  • Managed Switch
  • Firewall
• Knowledge of PC computer network support and maintenance
• Knowledge of Data Backup and Recovery
• Knowledge of System Alert and Monitoring software
• Able to work independently with Products Technical Support with minimal supervision
• Strong attention to detail, highly organized, computer literate
• Experience working in a team-oriented, collaborative environment
• Ability to learn new skills to keep current with technology changes
• Ability to Install and maintain software and hardware
• Able to prioritize workload and coordinate time schedules
• Ability to travel between system locations required

May include but not limited to standing, walking, bending, pulling and/or pushing, grasping, lifting, reaching, stooping and crouching, color determination, typing, sitting, reading, speaking and listening.

Our Company supports our employees with rich benefit programs and resources to help them thrive today and prepare for tomorrow. Benefit options include medical, dental, and vision plans with the Company currently paying 85% of the monthly premium for employees and their eligible dependents. We also offer paid vacation and sick time and twelve Company paid holidays per year. To help our employees plan for the future, we offer both a 401(k) retirement plan as well as a Defined Contribution Profit Sharing retirement plan. Additional benefits include life, AD&D, and LTD insurance as well as health savings account and flexible spending plans.

COMPENSATION INFORMATION

The compensation range provided is in compliance with state specific laws. Multiple factors are used to determine the actual starting rate of pay for all of our positions, including specific skills, years of experience, education, certification(s), and other job related factors.

U.S. Citizenship is required pursuant to our contract with the federal government.

The responsibilities of this position will involve access to information that may be considered confidential, private and sensitive. Therefore, the individual filling this position will be required to both allow and pass a background check.

NOTE: Reasonable accommodations will be made to enable individuals with special needs to perform the essential functions.