SBA Loan Coordinator I

Susser Bank; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Susser Bank in Houston, TX seeks an SBA Loan Closer & Coordinator to ensure accurate processing and closing of SBA loans. You will coordinate with borrowers, lenders, title companies and attorneys to prepare and review closing documents.

You will maintain compliance with BSA and bank policies, manage borrower checklists, and submit SBA applications. The role requires strong organization, communication, and the ability to work independently.

Qualifications

• SBA loan processing/closing experience preferred.
• Experience with loan documentation systems is a plus.
• Strong organizational and communication skills, with attention to detail.

Responsibilities

• Maintain knowledge of Bank regulations, policies and BSA compliance.
• Provide timely, professional customer service to borrowers, colleagues and partners.
• Coordinate loan closings, prepare borrower checklists, and submit SBA applications.
• Manage files in origination and servicing systems.
• Track post-closing items and coordinate with title companies and attorneys.

Skills

SBA loan processing/closing

Strong organizational skills

Excellent communication

Independent worker

Education

Bachelor's degree preferred

High School Diploma required

Tools

Laser Pro

DocuSign

Xperience

BankPoint

Salesforce

Job description

Our mission is to establish long-term, mutually beneficial financial relationships with our clients, team members and community. We will:

• Recruit, reward and retain a team of market leading professionals.
• Collaborate with clients to analyze and understand their financial challenges and opportunities.
• Develop and provide access to a unique set of financial solutions.
• Directly engage in community social, educational, and philanthropic activities.

Responsibilities

• The SBA Loan Closer & Coordinator will maintain current knowledge and consistent compliance with all Bank regulations, policies and procedures related to the position including those related to the Bank Secrecy Act (BSA).
• Provide timely and accurate customer service in a professional manner to customers, employees, and business partners.
• Assist in the collection of the documents necessary to submit loan files to underwriting.
• Review assigned loan files and determine the information required for closing.
• Prepare Borrower Checklist within 48 hours of file assigned.
• Coordinate and facilitate calls with all parties to review lender commitment, loan conditions, timelines, and closing requirements.
• Order third party searches and reports. Ensure Underwriter has reviewed, approved, or added comment appropriately.
• Input and maintain files in the origination software and servicing core processing systems.
• Prepare and submit SBA application via ETRAN. Prepare closing documents for signature and submission to SBA (Delegated or Non-Delegated Authority), if applicable.
• Functionally serve as a second line of defense to safeguard the SBA Guaranty. Prepare and review SBA Authorization for accuracy and SOP compliance and ensure terms and conditions correspond with approval documentation.
• Maintain all loan documentation and ensure loan file accurately reflects the approved loan terms and protects the SBA Guaranty
• Coordinate closing with title company, attorneys, brokers, certified development companies, et al. Understands each party’s responsibilities and procedures, inclusive of title insurance (exceptions, endorsements, etc.), title instruction letters and perfection of all collateral.
• Ensure funds are disbursed as per the eligibility of the SOP correctly and all fees are posted to the applicable general ledger accounts.
• Complete Pre-Closing audit of loan file and coordinate secondary review by manager or supervisor.
• Track and clear all post-closing tickler items within 90 days of after closing.
• Communicate effectively with all parties involved in the transaction.
• Maintain a strong working knowledge of the SBA SOP, required forms, and Application documents.
• Attend specialty courses, as directed by supervisor or management.
• Assist management in defining and implementing policies and procedures.
• Other duties as assigned.

Qualifications

• A Bachelor of Science or Arts degree from an accredited university is preferred. The minimum education is a High School Diploma subject to direct experience in the following areas:
• • SBA loan processing/closing.
  • Commercial Loan Processor, or Document Preparation.
• SBA Loan Coordinator I direct industry experience: A minimum of 3 – 5 years.
• Typically viewed as a specialist within discipline.
• Working knowledge of SBA SOPs.
• Prefer working knowledge of loan documentation system (Laser Pro, DocuSign).
• Prefer working knowledge of Bank Core Systems (Xperience, BankPoint, Salesforce).
• Proficient in word processing and spreadsheets (Word, Excel).
• Strong organizational skills.
• Ability to work independently and as part of a team.
• Ability to accept feedback and guidance.
• Exceptional communication skills (verbal, writing, listening).
• Strong attention to details, accuracy, time management.
• Self-driven and able to work in an environment with limited definition.
• Strong multi-tasker.

Susser Bank is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Susser Bank participates in E-Verify.