SAP Training Specialist

Accenture Federal Services; Washington (District of Columbia); On-site; USD 69,000 - 139,000; Full time

Job summary

Accenture Federal Services is seeking a training content specialist to design and deliver SAP train-the-trainer and end-user programs for federal clients. You will create instructor materials, simulations, and microlearning experiences while collaborating with business stakeholders and IT partners.

The role requires strong instructional design, communication, and facilitation skills, with up to 20% travel to client sites.

Qualifications

• Experience designing SAP train-the-trainer and end-user training content.
• Proven ability to facilitate instructor-led training (in person and virtual).
• Strong instructional design and communication skills.

Responsibilities

• Design, develop, and maintain SAP training content for new users.
• Facilitate instructor-led SAP training sessions (in person and virtual).
• Create instructor and student materials such as outlines and manuals.
• Develop simulations and microlearning experiences to reinforce concepts.
• Collaborate with stakeholders to align training with solution design and processes.
• Evaluate training effectiveness using feedback and metrics.
• Maintain documentation and version control for training assets.
• Support organizational change management activities.

Skills

Instructional design

Communication

Facilitation

Training development

Education

Bachelor's Degree or 3 years related experience

Tools

SAP Enable Now

WalkMe

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

Support the design and development of training content for Federal client’s PeopleSoft to SAP transformation. The ideal candidate brings federal experience and is skilled in designing training curriculums, developing materials, and facilitating instructor‑led training across multiple SAP modules.

The work:

• Leverage testing scripts to design, develop, and maintain SAP module training content tailored for individuals who are new to SAP.
• Facilitate in person and virtual instructor‑led SAP module training during Train‑the‑Trainer sessions.
• Develop instructor materials, such as course outlines, background material, and training aids.
• Develop student materials, such as course manuals, workbooks, handouts, completion certificates, and course critique forms.
• Use digital tools to create simulations, guided walkthroughs, and microlearning experiences.
• Support development of training environment exercises that will aid training participants in understanding and practicing new SAP concepts and functionality.
• Collaborate closely with business stakeholders, functional teams, and IT partners to ensure training materials align with solution design, business processes, and user‑adoption objectives.
• Support needs assessments and evaluate training effectiveness through feedback and performance metrics.
• Maintain documentation and version control for training assets.
• Support overarching Organizational Change Management activities to include but not limited to Communications, Change Network management, Workforce readiness activities.

Here’s what you need:

• Bachelor's Degree or 3 years related experience.
• Three years of related training experience developing SAP train‑the‑trainer and end‑user training content and facilitating instructor led training.
• Strong instructional design, communication, and facilitation skills.
• Ability to travel up to 20% to Kansas City.

Bonus points if you have:

• Proficiency with SAP Enable Now, WalkMe, or similar digital adoption platforms.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on‑going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$69,000—$139,400 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement.

Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an affirmative action employer for veterans and individuals with disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women.

Requesting An Accommodation

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodations when needed. If youare being considered for employment opportunities with Accenture Federal Services and need anaccommodation for a disability or religious observanceduring the interview process or for the job you are interviewing for, please speak with your recruiter.

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