SAP SD Sr. Consultant

Deloitte France; Philadelphia (Philadelphia County); On-site; USD 121,000 - 145,000; Full time

Job summary

Deloitte Consulting is seeking a SAP SD Sr. Consultant to serve as the primary onshore SAP SD contact for business users, coordinating priorities and issue resolution within the order-to-cash domain.

You will own incidents, perform root-cause analysis, translate requirements into specs, and collaborate with ABAP developers to implement enhancements. A multi-team coordination role with opportunity for process improvements.

Qualifications

• 6+ years of hands-on SAP SD functional configuration and troubleshooting.
• Experience supporting SAP production environments through application managed services or Operate/Sustain engagements.
• Solid understanding of order-to-cash processes, master data, pricing, delivery processing, billing, returns, and credit/debit memo processing.
• Experience investigating interface issues, including EDI/IDoc failures, and collaborating with integration teams.
• Ability to develop functional specifications, assess business impact, and coordinate testing and controlled releases.
• Familiarity with incident, problem, and change management processes and SLA-based service delivery.
• Strong communication, stakeholder management, and analytical skills, with the ability to independently lead an SAP SD support workstream.

Responsibilities

• Serve as the onshore SAP SD contact for business users and prioritize requests.
• Provide production support across sales order processing, pricing, delivery, shipping, and billing.
• Own incidents and service requests through resolution with SLAs and status updates.
• Translate business requirements into functional specs and collaborate with ABAP developers.
• Coordinate with Finance, MM, warehouse, integration, and Basis teams to resolve multi-system issues.
• Execute functional and regression testing, support UAT, and validate changes post-deployment.
• Maintain support documentation and handoffs across onshore and offshore teams.

Skills

Work independently

Communication

Attention to detail

Relationship building

Project leadership

Multitasking

Interpersonal skills

Deadline adherence

Guidance to others

Job description

SAP SD Sr. Consultant

Deloitte Consulting's technology professionals help clients identify and solve their most critical information and technological challenges. We provide advisory through end-to-end implementation services as well as outsourcing services and are recognized in the marketplace for capabilities across the spectrum.

Recruiting for this role ends on 11/1/2026

Our experienced technology professionals offer deep technical experience in their area of focus and are committed to delivering efficient, technology-based solutions to our clients. Our professionals are also aligned to industry sectors. By combining our technical capabilities with our industry experience, we create unmatched market offerings to solve our clients' business issues. Additionally, we have long-term partnerships with many of the world's leading technological companies, allowing us to understand solution alternatives and recommend and support the most appropriate solution for our clients. By leveraging these elements, we are able to help our clients convert leading edge ideas into tangible results.

Work you'll do

The SAP SD Sr. Consultant will serve as the primary onshore SAP SD contact for business users, coordinating support priorities, requirements, and issue resolution. Provide production support across sales order processing, pricing, delivery, shipping, and billing within the SAP order-to-cash process. Own incidents and service requests through resolution, meeting agreed service levels and communicating status, business impact, and recovery actions. Perform root cause analysis, identify recurring issues, and implement preventive actions to improve application stability. Translate business requirements into functional specifications and collaborate with ABAP developers on enhancements, interfaces, and break fixes. Coordinate with Finance, Materials Management, warehouse, integration, and Basis teams to resolve issues spanning multiple systems or modules. Execute functional and regression testing, support user acceptance testing, and validate changes following production deployment. Maintain support documentation, knowledge articles, and operating procedures; coordinate handoffs across onshore and offshore teams. Identify opportunities to reduce recurring incidents, improve support efficiency, and strengthen business processes. The successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team

• Effective written and verbal communication skills

• Meticulous attention to detail and quality of work product

• Ability to build and sustain professional relationships

• Ability to lead projects or workstreams

• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment

• Strong interpersonal skills and professional demeanor

• Ability to meet deadlines

• Ability to provide clear guidance to others

The team

Our SAP team focuses on design, implementation, and on-going operations and maintenance of SAP applications and technology. Professionals will have hands-on access and exposure to the latest technologies and thought leaders. We work with clients who want to improve their ability to react on digital world and enable scalability, remove performance barriers, enable innovation, and modernize core systems and reimagine their business with SAP digital solutions.

Required Qualifications

• 6+ years of hands-on SAP SD functional configuration and troubleshooting experience.

• Demonstrated experience supporting SAP production environments through application managed services or Operate/Sustain engagements.

• Solid understanding of order-to-cash processes, master data, pricing, delivery processing, billing, returns, and credit/debit memo processing.

• Experience investigating interface issues, including EDI/IDoc failures, and collaborating with integration teams.

• Ability to develop functional specifications, assess business impact, and coordinate testing and controlled releases.

• Familiarity with incident, problem, and change management processes and SLA-based service delivery.

• Strong communication, stakeholder management, and analytical skills, with the ability to independently lead an SAP SD support workstream.

Preferred

• SAP ECC and/or SAP S/4HANA Sales experience relevant to the client environment.

• Experience coordinating distributed support teams and critical production incidents.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $121,000 - $145,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at [e-mail].

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.