SAP SD/ LE/ SCM Analyst

ZWILLING J.A. Henckels LLC; Village of Pleasantville (NY); Hybrid; USD 160,000 - 170,000; Full time

Job summary

ZWILLING J.A. Henckels LLC is seeking an experienced SAP SD/LE/SCM Analyst in Pleasantville, NY. Hybrid work (3 days in office weekly) with a focus on delivering expert functional support and solution design across SAP SD, LE and SCM modules.

Responsibilities include requirements gathering, gap analysis, and configuring pricing, order management, and billing. You will lead testing, support integrations, and partner with Sales, Logistics, and Finance to optimize processes and reporting.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent on the job experience.
• 5+ years of related professional experience supporting SAP SD/LE/SCM at a consulting level.
• Deep knowledge of the retail industry.
• Deep expertise in SD/LE/SCM configuration including pricing, outputs, partner determination, delivery processing, shipping, and billing.
• Strong understanding of the full order-to-cash lifecycle and related business processes.
• Experience working with IDocs, EDI, APIs, and SAP integration technologies.
• Ability to independently lead functional design, configuration, testing, and deployment activities.
• Strong analytical, communication, and problem-solving skills.

Responsibilities

• Provide expert SAP SD/LE/SCM consulting, including requirements gathering, gap analysis, and functional design.
• Configure SD/LE/SCM components such as pricing, order management, delivery processing, billing, ATP, shipping, transportation, and returns.
• Develop and maintain functional specifications for RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Lead testing efforts including unit testing, integration testing, and user acceptance testing.
• Support SAP integration with external systems (warehouse/3PL, EDI, carriers) and internal applications.
• Analyze system performance and user feedback to identify opportunities to improve processes and SAP functionality.
• Generate and monitor regular reports to ensure reliability and security of SAP apps.
• Troubleshoot complex issues related to order-to-cash and logistics execution processes.
• Monitor IDoc processing, pricing issues, availability checks, shipment/transportation errors, and billing discrepancies.
• Provide day-to-day support for end users, including issue resolution, training, and process guidance.
• Maintain documentation for configuration, processes, and functional specifications.
• Serve as a trusted advisor to Sales, Customer Service, Logistics, Warehouse, and Finance teams.
• Translate business needs into SAP solutions that improve efficiency, accuracy, and visibility.
• Recommend process improvements and system enhancements aligned with best practices.
• Communicate complex technical concepts in clear, business-focused language.
• Lead and participate in SAP projects such as new functionality rollouts, upgrades, and process optimization initiatives.
• Support cross-functional efforts in pricing optimization, transportation improvements, warehouse automation, and customer experience initiatives.
• Collaborate with development teams on enhancements, integrations, and customizations to ensure SAP solutions align with business objectives.

Skills

SAP SD/LE/SCM expertise

Process analysis

Communication

Analytical skills

Project collaboration

Education

Bachelor’s degree in Computer Science or related field

5+ years SAP SD/LE/SCM experience (on-the-job)

Tools

IDocs

EDI

SAP integration technologies

SAP S/4HANA

SAP Fiori

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SAP SD/ LE/ SCM Analyst

Information Service IT Pleasantville, NY, US

Salary Range: $160,000.00 To $170,000.00 Annually

SAP SD/LE/SCM Analyst

Location: Pleasantville, NY – Hybrid (3 days in office per week)

The SAP SD/LE Analyst is responsible for delivering expert-level functional support, configuration, and solution design across SAP Sales & Distribution (SD), Logistics Execution (LE) and Supply Chain Management (SCM) modules. This role requires consulting-level SAP experience, including the ability to analyze complex business processes, design scalable solutions, lead enhancements, and partner closely with business users to drive process optimization. The SAP SD/LE/SCM Analyst supports day-to-day operations, project initiatives, system integrations, and continuous improvement efforts within the order-to-cash and logistics lifecycle.

Key Responsibilities

Functional Analysis & Solution Delivery

• Provide expert SAP SD/LE/SCM consulting, including requirements gathering, gap analysis, and functional design.
• Configure SD/LE/SCM components such as pricing, order management, delivery processing, billing, ATP, shipping, transportation, and returns.
• Develop and maintain functional specifications for RICEFW objects (Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
• Lead testing efforts including unit testing, integration testing, and user acceptance testing.
• Support SAP integration with external systems (e.g., warehouse/3PL, EDI, carriers) and internal applications.
• Analyzes system performance and user feedback to identify opportunities to improve processes and SAP functionality.
• Generates and monitors regular reports to ensure the reliability, security, and efficiency of SAP applications.

Operational Support

• Troubleshoot complex issues related to order-to-cash and logistics execution processes.
• Monitor IDoc processing, pricing issues, availability checks, shipment/transportation errors, and billing discrepancies.
• Provide day-to-day support for end users, including issue resolution, training, and process guidance.
• Maintain documentation for configuration, processes, and functional specifications.

Business Partnership

• Serve as a trusted advisor to Sales, Customer Service, Logistics, Warehouse, and Finance teams.
• Translate business needs into SAP solutions that improve efficiency, accuracy, and visibility.
• Recommend process improvements and system enhancements aligned with best practices.
• Communicate complex technical concepts in clear, business-focused language.

Projects & Enhancements

• Lead and participate in SAP projects such as new functionality rollouts, upgrades, and process optimization initiatives.
• Support cross-functional efforts in pricing optimization, transportation improvements, warehouse automation, and customer experience initiatives.
• Collaborate with development teams on enhancements, integrations, and customizations to ensure that SAP solutions align with business objectives.

Qualifications

Required

• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent on the job experience.
• 5+ + years of related professional experience supporting SAP SD/LE/SCM at a consulting level.
• Deep knowledge of the retail industry
• Deep expertise in SD/LE/SCM configuration including pricing, outputs, partner determination, delivery processing, shipping, and billing.
• Strong understanding of the full order-to-cash lifecycle and related business processes.
• Experience working with IDocs, EDI, APIs, and SAP integration technologies.
• Ability to independently lead functional design, configuration, testing, and deployment activities.
• Strong analytical, communication, and problem-solving skills.

Preferred

• Experience with Carrier/3PL integrations, transportation management, or warehouse operations.
• Experience with SAP S/4HANA and Fiori applications.
• Knowledge of related modules (FI/CO, MM, eWM/WM, TM).
• Experience in industries with complex logistics or distribution environments.
• SAP certification in SD, LE and/or SCM.

Compensation Range: $160,000.00 - $170,000.00 per year contingent upon experience.

About Us

For over 290 years, ZWILLING J.A. Henckels has offered premium products that enhance the lives of professional and home chefs worldwide. Since its start as an esteemed cutlery brand, the company has grown to include a coveted collection of cookware, flatware, glassware and kitchen gadgets. Tradition, quality, innovation, and craftsmanship are its ingredients for success.

Today, ZWILLING J.A. Henckels is an international industry leader that sells products in 100 countries with the help of ten wholly owned subsidiaries. Always looking forward, ZWILLING has recently acquired global heritage brands —Staub (France), Demeyere (Belgium), Ballarini (Italy), and MIYABI (Japan)—to give its customers access to the most exceptional cookware and cutlery.