Job Summary
We are seeking an experienced SAP S/4HANA BRIM Functional SME to support the implementation of SAP Billing and Revenue Innovation Management (BRIM) as part of a large-scale enterprise modernization initiative. The selected candidate will represent business requirements, work closely with the System Integrator (SI), and ensure the BRIM solution meets functional and operational needs. The role will focus on billing and revenue business processes, integration with SAP S/4HANA Finance, solution validation, documentation reviews, and hands-on testing throughout the implementation lifecycle.
Key Responsibilities
- Analyze and understand existing billing and revenue structures, processes, and functionality.
- Understand business requirements and desired billing and revenue capabilities for the new solution.
- Work with the System Integrator to coordinate functional designs and ensure business requirements are addressed.
- Ensure solution designs align with organizational standards, policies, and technology requirements.
- Serve as the primary BRIM subject matter expert and represent business interests in project meetings and workshops.
- Identify functional concerns, risks, and potential issues and communicate recommendations to project leadership.
- Coordinate with business owners, technology teams, vendors, project sponsors, and implementation partners.
- Lead and participate in project meetings and activities related to billing and revenue enterprise systems.
- Review System Integrator documentation and provide recommendations regarding deliverable acceptance.
- Perform hands-on testing to validate the functional capabilities of the BRIM solution and its integrations with SAP S/4HANA Finance.
- Identify gaps and document issues requiring resolution by the System Integrator.
- Develop and maintain project plans, documentation, and deliverables using established standards, procedures, and methodologies.
- Support requirements validation, solution confirmation, System Integration Testing (SIT), User Acceptance Testing (UAT), go-live, and hypercare activities.
- Participate in lessons-learned sessions and recommend process improvements.
- Provide direction and support to project team members and coordinate priorities with business departments.
Required Qualifications
- Minimum 5 years of SAP Billing and Revenue Innovation Management (BRIM) functional support experience.
- At least 1 successful SAP BRIM implementation in an SAP S/4HANA environment.
- Strong understanding of SAP BRIM functionality and billing and revenue business processes.
- Experience working with SAP S/4HANA Finance integration and validating related functional processes.
- Experience gathering, analyzing, and translating business requirements into functional solution designs.
- Experience working with System Integrators and cross-functional implementation teams.
- Experience reviewing functional documentation, validating deliverables, and performing hands-on testing.
- Strong analytical, problem-solving, documentation, and communication skills.
- Ability to work independently and establish productive relationships with business and technical stakeholders.
- Bachelor's degree in Business Management, Information Systems, or an equivalent combination of education and experience.
Preferred Qualifications
- Experience implementing SAP BRIM for tolling back-office operations.
- Experience supporting large-scale, call center-based back-office systems.
- Experience with enterprise SAP implementation projects.
- ServiceNow experience, particularly in Project Portfolio Management (PPM) and IT Service Management (ITSM) modules.
- Knowledge of ITIL and ITSM practices and methodologies.
- Experience with Microsoft Office 365, including Word, Excel, Visio, and PowerPoint.
- Proficiency with Microsoft Project.
- Experience supporting project planning, work prioritization, scheduling, and team coordination.
Core Technical Skills
- SAP S/4HANA
- SAP Billing and Revenue Innovation Management (BRIM)
- SAP BRIM Functional Configuration and Support
- SAP S/4HANA Finance Integration
- Billing and Revenue Business Processes
- Functional Requirements and Solution Design
- System Integrator Coordination
- Functional Documentation and Deliverable Reviews
- System Integration Testing (SIT) and User Acceptance Testing (UAT)
- Solution Validation and Defect Management
- ServiceNow PPM and ITSM
- ITIL / ITSM Practices
- Microsoft Office 365 and Microsoft Project
Engagement Requirements
- Candidate must be located within the Continental United States.
- Offshore resources are not permitted for this engagement.
- The engagement will be primarily remote, with travel to the commission's headquarters required as needed during critical project phases.
- Travel may be required for requirements gathering, solution confirmation, System Integration Testing, User Acceptance Testing, go-live, and hypercare.
- No additional travel expenses will be provided.