SAP PP Functional Support & Training Consultant

MaxIT Consulting - Max Corporate Group; Chelmsford (MA); On-site; USD 129,000 - 166,000; Full time

Job summary

MaxIT Consulting is seeking a bilingual SAP PP professional to support production planning and daily operations at a client site in Chelmsford, Massachusetts. This on-site role focuses on functional support, troubleshooting, and user training in Spanish and English.

You will work with production planners and shop-floor staff, resolve incidents, maintain process documentation, and deliver hands-on training across SAP PP, MM, IM, and WM interfaces.

Qualifications

• Bilingual in Spanish and English with manufacturing environment experience.

Responsibilities

• Provide day-to-day functional support for SAP Production Planning processes.
• Assist users with production orders, planned orders, MRP results, confirmations, material availability, capacity-related issues, and master data.
• Investigate incidents and determine whether they relate to configuration, master data, interfaces, transactional execution, or user procedures.
• Support production planners, supervisors, shop-floor personnel, and manufacturing stakeholders.
• Explain SAP processes clearly and deliver practical user training in Spanish and English.
• Maintain process documentation, work instructions, troubleshooting guides, and training materials.
• Coordinate with SAP MM, IM, and WM support resources when issues cross functional boundaries.
• Monitor or help troubleshoot basic IDoc, EDI, and transaction-flow issues affecting production operations.
• Support testing, production stabilization, incident resolution, and continuous process improvement.
• Participate in rotational-shift coverage according to the structure explained during the interview process.

Skills

Bilingual Spanish/English

SAP PP knowledge

Troubleshooting

User training

Tools

SAP PP

SAP MM

SAP IM

SAP WM

S/4HANA

IDocs/EDI

Job description

SAP PP Functional Support & Training Consultant – Spanish/English

Chelmsford, Massachusetts, United States | On-site | Contract / C2C | 40 hours per week

About the Opportunity

MaxIT Consulting is seeking a bilingual SAP PP professional to support manufacturing users and daily production operations at a client location in Chelmsford, Massachusetts.

This is primarily a functional support, troubleshooting, and user-training position—not a greenfield implementation role. The selected professional will work closely with production planners, supervisors, shop-floor personnel, warehouse teams, and business stakeholders to resolve operational issues and ensure continuity across manufacturing activities.

Candidates from SAP consulting, production-support, key-user, super-user, or experienced business-user backgrounds may be considered when they demonstrate strong hands-on SAP PP knowledge and the ability to independently support and train users in Spanish and English.

Key Responsibilities

• Provide day-to-day functional support for SAP Production Planning processes.
• Assist users with production orders, planned orders, MRP results, confirmations, material availability, capacity-related issues, and manufacturing master data.
• Investigate incidents and determine whether they relate to configuration, master data, interfaces, transactional execution, or user procedures.
• Support production planners, supervisors, shop-floor personnel, and manufacturing stakeholders.
• Explain SAP processes clearly and deliver practical user training in Spanish and English.
• Maintain process documentation, work instructions, troubleshooting guides, and training materials.
• Coordinate with SAP MM, IM, and WM support resources when issues cross functional boundaries.
• Monitor or help troubleshoot basic IDoc, EDI, and transaction-flow issues affecting production operations.
• Support testing, production stabilization, incident resolution, and continuous process improvement.
• Participate in rotational-shift coverage according to the structure explained during the interview process.

Required Qualifications

• Professional working proficiency in both Spanish and English.
• Ability to support and train Spanish-speaking users in a manufacturing environment.
• Strong hands-on knowledge of SAP PP and production-planning processes.
• Experience with production orders, MRP, manufacturing master data, confirmations, and production execution.
• Ability to troubleshoot functional incidents and guide users through practical resolutions.
• Experience working with manufacturing, plant, or shop-floor stakeholders.
• Availability to work on-site in Chelmsford five days per week.
• Availability for 40 hours per week and rotational shifts.
• Legal ability to work in the United States under a structure compatible with a C2C engagement.

Preferred Qualifications

• Approximately five or more years of SAP or manufacturing-operations experience.
• Exposure to SAP MM, IM, or WM integration.
• Working knowledge of IDocs, EDI, interfaces, and failed transaction monitoring.
• Experience with SAP S/4HANA.
• SAP certification or formal functional training.
• Experience in production support, hypercare, AMS, or high-volume manufacturing environments.

Important Information

Applicants do not need to be experts in every SAP logistics module. For this position, strong SAP PP functional capability is the primary requirement. Cross-functional experience is valuable but not mandatory.

Candidates outside Massachusetts may be considered if they can relocate and be available for full on-site attendance before the agreed start date.

The exact rotational-shift schedule and coverage expectations will be explained during the interview process. Employer or client sponsorship is not available for this engagement.

MaxIT Consulting is an equal opportunity organization. We evaluate qualified candidates without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other legally protected characteristic.