SAP - OTC - Senior Manager - Consulting - Location OPEN

EY; San Francisco (CA); Remote; USD 140,000 - 210,000; Full time

Job summary

EY is seeking a SAP Order-to-Cash specialist to manage and deliver complex SAP OTC projects. The role emphasizes hands-on configuration, project oversight, and risk management within a broad SAP ecosystem.

You will engage with diverse teams, lead workshops, and mentor junior consultants while developing long-term client relationships and driving innovative SAP solutions across Finance, Supply Chain, and related domains.

Qualifications

• Bachelor’s degree required.
• 5–7 years of relevant experience.
• 8+ years of SAP Order-to-Cash experience in depth.”

Responsibilities

• Lead large SAP client engagements or work streams.
• Design, configure, and implement SAP OTC processes.
• Oversee program and project management and ensure engagement economics.
• Develop resource plans and budgets for complex engagements.
• Demonstrate capabilities in Order-to-Cash and related domains.
• Coordinate with cross‑functional teams to deliver holistic solutions.
• Lead client workshops and collect user stories.
• Mentor junior consultants and foster an inclusive environment.
• Generate new business opportunities and maintain client relationships.

Skills

SAP OTC

Program management

Stakeholder management

Analytical thinking

Education

Bachelor's degree

Job description

Location: Anywhere in Country

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in the EY SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.

The opportunity

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions, and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution.

Your Key Responsibilities

In this role, you will manage and deliver complex processes and solutions while maintaining a strong focus on quality and risk management. You will face challenges that require innovative problem‑solving and analytical skills, allowing you to grow your expertise in technology analysis and implementation. Your responsibilities will include:

• Leading large-scale SAP client engagements or work streams. Supervising the design, configuration, and implementation of SAP Order-to-Cash (OTC) solutions, including Sales Order Management, ATP, Shipping, Credit Management, Pricing, Billing and more.
• Overseeing program/project management and ensuring engagement economics are met.
• Developing resource plans and budgets for complex engagements.
• Demonstrating in-depth technical capabilities and possess strong business acumen in Order-to-Cash domain and its integrated domains such as other sub‑domains within Supply Chain (Planning, Manufacturing, Transportation Management, Extended Warehouse Management), Finance and Procurement. Stay abreast of current business and industry trends relevant to the client’s business such as S/4HANA with Rise, BTP clean core implementing concept and SAP AI business scenarios, and demonstrate ability assimilate to new knowledge.
• Understanding the impact of master data and hierarchies on the Order-to-Cash process and coordinate with cross‑functional teams to deliver holistic solutions.
• Consistently delivering quality client services. Monitoring progress, managing risk and making sure key stakeholders are kept informed about progress and expected outcomes.
• Leading client workshops, meetings to collect and understand user stories. Establishing relationships with client personnel at appropriate levels.
• Leading and inspiring diverse teams by providing constructive feedback and coaching, fostering an innovative and inclusive work environment, and actively counseling and mentoring junior consultants.
• Generating new business opportunities. Understanding EY and its service lines and actively assess/present ways to serve clients. Developing and maintaining long‑term client relationships and networks. Developing relationships with team members across all EY practices to serve client needs.
• Encouraging and supporting the professional development of team members through training, workshops, and career advancement opportunities.

Skills And Attributes For Success

To thrive in this role, you will need a blend of technical and interpersonal skills that will allow you to build strong relationships and deliver exceptional results.

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, and complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non‑SAP systems.

Key skills include:

• Strong technical skills in application functional design and technology business requirements definition.
• Proven ability to analyze and map technology cost-benefit scenarios.
• Expertise in system configuration design and business architecture frameworks.
• Excellent communication skills with the ability to influence and negotiate effectively.

To qualify for the role, you must have

• A bachelor’s degree.
• Typically, 5 - 7 years of relevant experience.
• At least eight years of experience working within SAP Order-to-Cash; deep functional and technical experience in