SAP IS-U FICA Consultant - Utilities

Accenture; Chicago (IL); On-site; USD 59,000 - 178,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

Paid time off

Job summary

Accenture is seeking an SAP Utilities professional in Illinois to lead functional delivery across IS-U FICA, payments, revenue management, and collections, partnering with finance and customer service teams to define future-state processes.

You will design configurations for invoicing, payments, dunning, and reconciliation while driving end-to-end activities from requirements to hypercare in a global delivery model.

Qualifications

• Minimum of 3 years of functional SAP IS-U FICA experience.
• Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.
• Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or hypercare.
• Experience with utility Customer Information Systems and the integration between Billing, FICA, and downstream Corporate Finance processes.
• Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections processes.
• Experience working with/for electric, gas, or water utilities.
• Bachelor's degree or equivalent (minimum 12 years' work experience).

Responsibilities

• Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services.
• Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes.
• Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation.
• Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives.
• Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems.
• Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes.
• Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness.
• Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity.
• Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare.
• Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity.
• Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model.
• Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices.

Skills

SAP IS-U FICA

Payments

Revenue Management

Credit & Collections

Customer Financial Services

Billing integration

Dunning

Financial reconciliation

Education

Bachelor's degree or equivalent

Tools

SAP S/4HANA Utilities

Job description

We Are:

Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. Visit us at accenture.com.

You Are:

An SAP Utilities professional who helps electric, gas, and water utilities transform customer financial operations through SAP IS-U FICA, Payments, Revenue Management, and Credit & Collections capabilities.

You combine strong functional knowledge of utility customer accounting, payment processing, collections, returns, write-offs, revenue lifecycle management, and reconciliation with solid SAP configuration and consulting skills.

You understand the critical relationship between utility billing, customer accounting, payment processing, collections, and Corporate Finance.

You are comfortable partnering with utility business stakeholders to translate customer and financial requirements into scalable SAP solutions that improve cash flow, financial controls, operational efficiency, and customer experience.

The Work:

• Lead functional delivery across SAP IS-U FICA, Payments, Revenue Management, Credit & Collections, and Customer Financial Services.
• Partner with utility finance, customer service, collections, and business stakeholders to understand current-state challenges and define future-state customer financial processes.
• Design and configure SAP IS-U FICA capabilities supporting customer account management, invoicing integration, payments, payment lots, clearing, returns, refunds, write-offs, collections, dunning, and financial reconciliation.
• Design and optimize Credit & Collections processes and strategies to support utility customer operations and business objectives.
• Support payment-processing capabilities and integration with banks, payment channels, external payment processors, and related systems.
• Drive reconciliation across Customer Information Systems, Billing, FICA, General Ledger, and Corporate Finance processes.
• Analyze customer financial data, account balances, open items, payment transactions, collections activity, and reconciliation results to support design, testing, conversion, and operational readiness.
• Partner with Billing, Customer Service, Finance, Integration, and Data teams to ensure end-to-end process integrity.
• Lead or support functional activities throughout requirements, solution design, configuration, unit testing, SIT, UAT, defect triage, cutover, go-live, and hypercare.
• Identify opportunities to use SAP Business AI and GenAI to improve collections, customer financial services, exception management, reconciliation, and operational productivity.
• Collaborate across business, technology, testing, training, client, and offshore teams in a Global Delivery model.
• Coach analysts and junior consultants while contributing to Accenture SAP Utilities capabilities, assets, and delivery best practices.

Travel may be required for this role. The amount of travel will vary depending on business need and client requirements.

Here’s what you need:

• Minimum of 3 years of functional SAP IS-U FICA experience, including hands-on experience with customer accounting and financial processes.
• Minimum of 1 year of hands-on knowledge of SAP IS-U FICA capabilities including payments, clearing, returns, refunds, dunning, write-offs, collections, and reconciliation.
• Minimum of 1 end-to-end SAP IS-U or SAP Utilities implementation in a functional, configuration, or delivery role, including supporting requirements, process design, configuration, testing, defect resolution, cutover, and/or hypercare.
• Experience with utility Customer Information Systems and the integration between Billing, FICA, and downstream Corporate Finance processes.
• Understanding of utility financial operations, customer accounting, revenue lifecycle management, and collections processes.
• Experience working with/for electric, gas, or water utilities.
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experiencement skills.

Bonus Points If:

• You have experience with SAP S/4HANA Utilities or S/4HANA-based customer financial processes.
• You have experience with complex utility Credit & Collections strategies, payment arrangements, deposits, returns, and write-offs.
• You have experience integrating SAP FICA with SAP Finance / General Ledger.
• You understand utility regulatory requirements affecting collections, customer protections, payment arrangements, and financial operations.
• You have experience with revenue assurance, financial reconciliation, or customer account conversion.
• You have experience applying AI or GenAI to collections, exception handling, customer operations, or finance processes.
• You have experience supporting workshops and design decisions across system build, testing, cutover, go-live, and stabilization.
• You have experience coordinating functional activities with global delivery teams across onshore and offshore locations.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/20/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $70,350 to $205,800

Colorado $63,800 to $177,800

Connecticut $63,800 to $177,800

District of Columbia $68,000 to $189,300

Illinois $59,100 to $177,800

Maine $54,400 to $151,400

Maryland $63,800 to $177,800

Massachusetts $63,800 to $189,300

Minnesota $63,800 to $177,800

New York $66,300 to $205,800

New Jersey $68,000 to $205,800

Ohio $59,100 to $164,600

Virginia $59,100 to $189,300

Washington $80,200 to $189,300

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