SAP InfoArchive Data Governance Specialist

Cognizant

Irving, Town of Texas (TX, WI)

Hybride

USD 83 000 - 113 000

Plein temps

14 jours+

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Avantages offerts par ce poste

Medical/Dental/Vision/Life Insurance

Paid holidays + PTO

401(k) plan and contributions

Long-term/Short-term Disability

Employee Stock Purchase Plan

Résumé du poste

Cognizant in Irving, TX is seeking a SAP Functional Consultant – OpenText InfoArchive Support to maintain the enterprise OpenText InfoArchive platform, ensuring archived SAP data remains stable, secure, and accessible for audit, finance, compliance, and other business functions.

You will collaborate with business users, infrastructure, DBAs, and the OpenText support team to resolve issues and optimize performance.

Qualifications

Hands-on experience with SAP ECC and strong understanding of SAP business processes and historical data management.
Experience with OpenText Info Archive and SAP data management in an enterprise environment.
Proficiency in SQL (PostgreSQL preferred), including SQL-based analysis and troubleshooting of data retrieval issues.
Experience providing L2/L3 application support in a production environment, including incident and service request resolution.
Strong analytical skills, excellent communication, and the ability to work independently.

Responsabilités

Provide day-to-day application support for the OpenText InfoArchive platform, monitoring application health and proactively identifying potential issues.
Investigate and resolve production incidents and service requests within agreed SLAs, and perform root cause analysis for recurring issues to recommend preventive measures.
Work with business users to understand and fulfill historical SAP data requests, troubleshooting data retrieval issues and performing SQL-based analysis where required.
Coordinate with OpenText support and collaborate with infrastructure, database, and vendor teams on product issues, patches, upgrades, testing, and deployment activities to ensure application stability.
Support enhancements and change requests, validate archived SAP data for completeness and accuracy, manage user access requests, and maintain support documentation and operational reporting for stakeholders.