SAP Functional Manager OTC (Order-to-Cash) at Cintas Mason, OH

Cintas; Mason (OH); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match/Profit Share

Disability, Life and AD&D Insurance

Paid Time Off and Holidays

Skills Development and Career Advanc e

Job summary

Cintas Corporation seeks an SAP Functional Manager for OTC to lead strategy, delivery, and continuous improvement of the SAP OTC platform and related applications. You will oversee a team of SAP functional analysts, consultants, and vendors while partnering with Sales, Customer Service, Finance, and business leaders to ensure SAP solutions align with business objectives and best practices.

The role covers the full lifecycle from strategic planning to hyper-care, with a focus on governance,

Qualifications

• Bachelor’s degree in IT/CS/Business or equivalent.
• Minimum 10 years in Information Technology.
• Minimum 5 years in SAP OTC implementation, configuration, and support.
• Minimum 5 years leading design and configuration of core OTC areas (Master Data, Pricing & Conditions, Sales Order, Billing, Invoicing, etc.).
• Minimum 3 years of deep SAP S/4HANA or ECC 6.0 expertise including EDI/IDoc integrations and WRICEF.

Responsibilities

• Lead strategy, delivery, support, and continuous improvement of SAP OTC platform and related applications.
• Oversee a team of SAP functional analysts, consultants, and vendors; partner with Sales, Customer Service, Finance, and other functions.
• Ensure solutions align with business objectives and SAP best practices across the full lifecycle (planning, design, delivery, enhancements, and modernizations).
• Drive platform stability, portfolio execution, and vendor management while delivering value through scalable SAP solutions.

Skills

Leadership

Strategic thinking

Stakeholder communication

Project management

Team development

Education

Bachelor’s Degree in IT/CS/Business

Tools

SAP ERP (S/4HANA/ECC)

SAP AFS / Fashion

WRICEF

EDI/IDoc integrations

Sales & Distribution

Job description

Cintas is seeking an SAP Functional Manager (OTC-Order-to-Cash)

This role is responsible for leading the strategy, delivery, support, and continuous improvement of the SAP OTC platform and related business applications. The Manager will oversee a team of SAP functional analysts, consultants, and vendors while partnering closely with Sales, Customer Service, Finance, Supply Chain, and business leaders to ensure technology solutions align with business objectives and SAP best practices. This position provides leadership across the full application lifecycle, including strategic planning, solution design, project delivery, production support, system enhancements, acquisitions, and future platform modernization initiatives. The Manager is accountable for platform stability, portfolio execution, team development, vendor management, and driving business value through scalable SAP solutions that optimize order management, pricing, billing, customer service, and revenue-related business processes while supporting Cintas' long-term objectives.

Skills/Qualifications

Bachelor’s Degree (or foreign educational equivalent) in information technology, computer science, business or related field required.

Minimum 10 years of experience in Information Technology.

Minimum 5 years of experience in implementation, configuration and support in SAP OTC including gathering requirements, customizing, and configuring.

Minimum 5 years of experience in leading the design and configuration of core OTC areas including Master Data, Pricing & Conditions, Sales Order Management, Contracts, Scheduling Agreements, Delivery management, Availability Check (ATP), Billing, Invoicing, Credit Memo, Debit Memo, Inter-Company processes.

Minimum 3 years of deep expertise in SAP S/4HANA or ECC 6.0, including configuration of master data, EDI/IDoc integrations, and WRICEF (Workflow, Reports, Interfaces, Conversions, Enhancements, and Forms).

Experience supporting any of the following areas: rebate management, incentive administration, commission management, or SAP Vistex solutions.

Integration experience with SAP FICO, SAP MM, SAP EWM, SAP CRM, eCommerce, or similar customer engagement platforms.

Demonstrated experience communicating complex business and technical solutions to stakeholders at all levels, including senior leadership, business executives, and cross-functional teams.

Experience leading process improvement initiatives focused on order management, customer service, billing, pricing, fulfillment, and operational excellence through SAP solutions.

Experience supporting daily team activities, coaching/mentoring, career development planning, performance management, recruiting and hiring.

Preferred: One full life cycle implementation of SAP Order to Cash module, including design, configuration, testing, cutover, and hyper care, preferred.

Experience with SAP SPM (Sales Performance Management) solution, preferred.

Current SAP certification in Sales and Distribution, or SAP S/4HANA Sales, preferred.

Participation in at least one greenfield/brownfield implementation of ECC to S/4HANA, preferred.

Experience with SAP Apparel and Footwear Solution (AFS) or S/4 Fashion, preferred.

Experience with SAP Signavio, preferred.

Budgeting experience, preferred.

Benefits

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category: Information Technology | Organization: Operations | Employee Status: Regular | Schedule: Full Time | Shift: 1st Shift