SAP EWM Support Consultant - Manufacturing & Logistics

D-ploy; United States; Remote; USD 96,000 - 165,000; Full time

Benefits offered by this job

Flexible working conditions

Competitive salary and benefits

Remote work with occasional on-site in

Austria on-site engagements

Job summary

D-ploy is seeking an SAP EWM Support Consultant to provide BAU support for logistics processes across live sites, with a focus on manufacturing operations. This freelance role involves collaborating with multiple teams to validate requirements, analyze solutions, and implement approved changes within SAP EWM and related systems.

The position supports ongoing service delivery and continuous improvement, with flexibility for remote work and occasional on-site engagement in Austria.

Qualifications

• Strong experience with SAP EWM and manufacturing logistics.
• Solid understanding of warehouse systems and Austrian sites, Schaftenau.
• Knowledge of Drug Substance (DS) and Drug Product (DP) processes.
• Expertise in SAP and connected satellite systems, especially MES.
• Experience supporting BAU: tickets, defects, changes.
• Ability to collaborate with stakeholders and governance bodies like CAB.

Responsibilities

• Provide BAU support for SAP EWM and manufacturing logistics at live sites.
• Manage tickets, defects, and change requests.
• Collaborate with GPOs and stakeholders to validate requirements.
• Analyze and propose solutions with local teams and AMS.
• Support change requests within SAP EWM and related systems.
• Participate in CAB meetings to approve changes.
• Ensure stable operations and continuous improvement with BAU teams.
• Support warehouse management and manufacturing activities.
• Coordinate with MES and local warehouse systems.

Skills

SAP EWM

Manufacturing logistics

WHS systems

MES integration

CAB knowledge

BAU support

Stakeholder mgmt

Job description

We are looking for a SAP EWM Support Consultant - Manufacturing & Logistics to our key projects designing innovation tools, training and experiences. !

This role lasts initially until the end September of 2027 with expected extension, where only a freelance cooperation is available as form of cooperation.

Tasks and Responsibilities:

• Provide BAU support for SAP EWM and Manufacturing-related logistics processes across LDC live sites, primarily focused on Austria and Schaftenau operations.
• Manage incoming tickets, defects, and change requests through designated service management tools.
• Collaborate with GPOs and business stakeholders to validate requirements and define further actions.
• Analyze and propose solutions jointly with local business teams, LDC Core, Adopt, TD, GPO, and AMS teams.
• Support and implement approved change requests within SAP EWM and related logistics/manufacturing systems.
• Participate in CAB meetings to present and obtain approvals for proposed system changes.
• Work closely with LDC design, adoption, and BAU teams to ensure stable operational support and continuous improvement.
• Support logistics operations related to own warehouse/warehouse management processes and connected manufacturing activities.
• Ensure effective collaboration between SAP and connected satellite systems, including MES and local warehouse systems.
• Contribute to smooth service transition and ongoing delivery support within the current SAP landscape.

Requirements

• Strong experience with SAP EWM and Manufacturing-related logistics processes.
• Solid understanding of warehouse systems (WHS) and operational processes within Austria-based sites, particularly Schaftenau.
• Proven knowledge of Drug Substance (DS) and Drug Product (DP) business processes within pharmaceutical/manufacturing environments.
• Deep expertise in SAP and connected satellite systems, especially MES and local warehouse systems.
• Prior involvement in current SAP transformation or implementation projects, with strong understanding of related business processes and system landscape.
• Experience supporting BAU activities, including ticket handling, defect management, and change request implementation.
• Ability to collaborate effectively with business stakeholders, technical teams, AMS, and governance bodies such as CAB.
• Strong analytical and problem-solving skills with a hands‑on support mindset.
• Excellent communication and stakeholder management skills in complex global environments.
• Ability to work in a remote setup with occasional on‑site presence in Austria.
• Candidates must declare criminal record extract not older than three months

Benefits

• Broad range of activities, tasks, and projects
• Flexible working conditions
• Minimum 5 weeks of vacation Paid sick days
• Meal vouchers
• Vouchers (B-day voucher, wedding, and new born surprise)
• Contributions to wellness programs (multisport card)
• Fishing for Friends program – our referral program
• Refreshments in the D-ploy office
• Further development and professional advancement
• Friendly and international working environment
• Company-sponsored events
• Competitive salary and various benefits