SAP Digital Supply Chain Lead

A. O. Smith Corporation; Nashville (TN); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical and dental insurance

Company-sponsored life insurance

Retirement savings plan

Disability programs

Tuition assistance

Job summary

A. O. Smith Corporation in Nashville is seeking an experienced SAP/ERP Lead to guide supply chain technology initiatives and SAP module implementations.

You will define requirements, design configurations, and collaborate across MM, PP, and IBP domains to optimize planning and inventory control. You will work in a hybrid environment with cross-functional teams, delivering system enhancements and strategic solutions while communicating with stakeholders.

Qualifications

• Bachelor’s Degree in Business, Engineering, Logistics, Computer Science, or a related field.
• Minimum of 10 years related work experience.
• Five lifecycle implementations of SAP ECC.
• Experience supporting manufacturing plant personnel with day-to-day ERP system processes.
• Flexibility, adaptability, and process improvement approach.
• Technical proficiency in Microsoft Office.
• Strong written and verbal communication skills.
• MBA preferred - Related Field.

Responsibilities

• Provide the highest levels of production support to materials management, production planning, as well as demand and supply planning.
• Lead solution designs, enhancements, and sustainability in MM, PP, IBP suite - Demand Forecasting, Supply Planning, Inventory Optimization and Control Tower.
• Provide technical and functional expertise to develop functional designs and solutions for ECC and IBP projects, including RICEFW objects and customizations.
• Provide recommendations and execution strategies to solve complex business issues.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Anticipate stakeholder needs and develop potential solutions to support Supply Chain Integrated Business Planning.
• Support MM, PP, and Demand & Supply Planning during testing and defect resolution.
• Understand end user business needs and translate them into SAP requirements for functional teams.
• Handle ambiguous, unstructured problems and escalate when needed.
• Perform other duties as assigned.

Skills

SAP ECC

Supply chain planning

Materials Management

Production Planning

IBP

RICEFW objects

Education

Bachelor’s Degree in Business, Engineering, Logistics, Computer Science, or related field

Tools

SAP ECC

Microsoft Office

IBP

Job description

Date: Aug 3, 2026

Location(s): Nashville, TN, US, 37228

Company: A. O. Smith Corporation

Business Unit: CORPORATE

Workplace Setting: Hybrid

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Responsible for recommending and advising direction on supply chain technology solutions, leading project implementations and technical design solutions for specific SAP modules, functional and/or business areas. Understands the business strategy of functions/areas, including Materials Management, Production Planning, as well as Demand and Supply Planning. Works with the business to define business requirements, create functional specifications, and deliver system configuration to enhance system performance. Communicates and coordinates with other team leads, business leadership, and Project Owners to ensure appropriate integration of processes and modules across the enterprise. Participates in critical path activities and resolves issues or escalates issues to the Project Owner as needed. Advises on the design and implementation of new business processes with organizational structure and required SAP configuration. Supports the business by assigning Service Now support tasks, completing support tasks, and monitoring performance of task completion across all supply chain and operations areas. Supports the business by leading project implementations and completing system enhancements to optimize business performance.

Responsibilities

• Provide the highest levels of production support to materials management, production planning, as well as demand and supply planning. This includes collaborating with internal and external resources to provide the highest level of support to the business.
• Lead solution designs, enhancements, and sustainability in the areas of materials management, production planning, IBP suite - Demand Forecasting, Supply Planning, Inventory Optimization and Control Tower.
• Provide technical and functional expertise to develop functional designs and solutions to support Technical Developers in design and development of ECC and IBP solutions based on business needs - RICEFW objects and customizations. Participate in functional and technical reviews to validate designs involved in SAP and non-SAP solutions - Materials Management, Production Planning, IBP suite - Demand Forecasting, Supply Planning, Inventory Planning, Optimization and Control Tower.
• Provide recommendations and execution strategies to solve complex business issues.
• Contribute to an environment where people and technology thrive together to accomplish more than they could apart.
• Anticipate and manage stakeholder needs. Discuss and develop potential solutions to support Supply Chain Integrated Business Planning Areas.
• Support the execution of MM, PP, as well as Demand and Supply Planning, in test scripts and provide support in defect resolution.
• Understand end user’s business needs, define requirements using existing SAP templates for SAP technologies/system enhancements, and communicate these to SAP functional teams.
• Deal effectively with ambiguous and unstructured problems and situations.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in Business, Engineering, Logistics, Computer Science, or a related field
• Minimum of 10 years related work experience

Additional Qualifications

• At least 5 life cycle implementations of SAP ECC
• Experience supporting manufacturing plant personnel with day-to-day ERP system processes
• Flexibility, adaptability, and process improvement approach
• Technical proficiency in Microsoft Office
• Strong written and verbal communication skills
• MBA preferred -Related Field

We Offer

• medical and dental insurance
• company-sponsored life insurance
• retirement security savings plan
• short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market

Nashville

Job Segment

Supply Chain, Logistics, SAP, Supply, Wastewater, Operations, Technology, Engineering