SAP CPI Consultant

TechDigital Group; Stamford (CT); On-site; USD 120,000 - 170,000; Full time

Job summary

TechDigital Group is seeking an experienced SAP CPI Consultant to support, maintain, and enhance enterprise integration solutions using SAP CPI/SAP Integration Suite and SAP BTP Integration Services. You will handle production support, incidents, interface monitoring, and development across a complex SAP landscape.

The ideal candidate has 8–12 years of hands-on SAP integration experience, strong troubleshooting skills, and the ability to collaborate with business, functional, and technical teams

Qualifications

• 8+ years of SAP integration experience.
• Hands-on experience with SAP CPI/SAP Integration Suite.
• Proven experience developing and supporting CPI iFlows in enterprise environments.
• Strong expertise with integration adapters including SFTP, SOAP, REST, OData, IDoc, RFC, SuccessFactors, Mail, and API Management.
• Experience in production support, incident management, troubleshooting, and root cause analysis.

Responsibilities

• Support and maintain SAP CPI iFlows across production and non-production environments.
• Analyze, troubleshoot, and resolve integration incidents, interface failures, and service requests.
• Develop, modify, and enhance CPI integrations to support business requirements and application changes.
• Monitor interface performance and proactively identify integration issues before they impact business operations.
• Conduct root cause analysis for recurring issues and implement sustainable corrective actions.
• Work closely with business users, SAP functional teams, and technical stakeholders to support integration-related initiatives.
• Configure and manage integration adapters including SFTP, SOAP, REST, OData, IDoc, RFC, SuccessFactors, Mail, and API Management components.
• Manage security certificates, endpoints, connectivity configurations, and API integrations.
• Ensure adherence to established SLAs for incident resolution and service delivery.
• Prepare and maintain technical documentation, operational runbooks, knowledge transfer materials, and support procedures.
• Participate in testing, deployment, and post-production validation activities for integration solutions.
• Collaborate with cross-functional teams to ensure stable and reliable operation of business-critical interfaces.

Skills

SAP CPI (Cloud Platform Integration)

SAP Integration Suite

SAP BTP Integration Services

Integration Adapters (SFTP, SOAP, REST

IDoc and RFC Integrations

API Management

Interface Monitoring & Support

Incident Management

Root Cause Analysis

Integration Development & Enhancements

Education

Bachelor's degree in Computer Science or related

Tools

SAP CPI

SAP Integration Suite

SAP BTP Integration Services

SFTP

SOAP

REST

OData

IDoc

RFC

SuccessFactors

Mail

API Management

Job description

Job Summary

We are seeking an experienced SAP CPI Consultant to support, maintain, and enhance enterprise integration solutions using SAP Cloud Platform Integration (CPI) / SAP Integration Suite and SAP BTP Integration Services. The ideal candidate will be responsible for production support, incident resolution, interface monitoring, root cause analysis, and integration development activities across a complex SAP landscape. This role requires strong technical expertise in SAP integration technologies, excellent troubleshooting skills, and the ability to collaborate effectively with business, functional, and technical teams.

Experience

8-12 Years of SAP integration experience with strong hands-on expertise in SAP CPI/SAP Integration Suite.

Required Skills

• SAP CPI (Cloud Platform Integration)
• SAP Integration Suite
• SAP BTP Integration Services
• Integration Adapters (SFTP, SOAP, REST, OData)
• IDoc and RFC Integrations
• API Management
• Interface Monitoring & Support
• Incident Management
• Root Cause Analysis
• Integration Development & Enhancements

Nice to Have Skills

• SAP PI/PO
• SAP CPI-DS
• SuccessFactors Integrations
• SAP S/4HANA Integrations
• Agile Delivery Methodologies

Key Responsibilities

• Support and maintain SAP CPI iFlows across production and non-production environments.
• Analyze, troubleshoot, and resolve integration incidents, interface failures, and service requests.
• Develop, modify, and enhance CPI integrations to support business requirements and application changes.
• Monitor interface performance and proactively identify integration issues before they impact business operations.
• Conduct root cause analysis for recurring issues and implement sustainable corrective actions.
• Work closely with business users, SAP functional teams, and technical stakeholders to support integration-related initiatives.
• Configure and manage integration adapters including SFTP, SOAP, REST, OData, IDoc, RFC, SuccessFactors, Mail, and API Management components.
• Manage security certificates, endpoints, connectivity configurations, and API integrations.
• Ensure adherence to established SLAs for incident resolution and service delivery.
• Prepare and maintain technical documentation, operational runbooks, knowledge transfer materials, and support procedures.
• Participate in testing, deployment, and post-production validation activities for integration solutions.
• Collaborate with cross-functional teams to ensure stable and reliable operation of business-critical interfaces.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• 8+ years of experience in SAP integration technologies.
• Strong hands-on experience with SAP CPI/SAP Integration Suite and SAP BTP Integration Services.
• Proven experience developing and supporting CPI iFlows in enterprise environments.
• Strong expertise with integration adapters including SFTP, SOAP, REST, OData, IDoc, RFC, SuccessFactors, Mail, and API Management.
• Experience in production support, incident management, troubleshooting, and root cause analysis.
• Understanding of API-based integrations, security certificates, authentication mechanisms, and connectivity configurations.
• Strong knowledge of XML, JSON, SOAP, REST, and related integration standards.
• Excellent analytical, communication, and problem-solving skills.
• Ability to work independently and collaboratively within a hybrid support and project delivery environment.

Preferred Certifications

• SAP Certified Development Associate - SAP Integration Suite
• SAP BTP Certifications
• SAP CPI / Integration Suite Certification