SAP Cloud Administrator

Churchill Downs Incorporated (CDI); Louisville (KY); On-site; USD 80,000 - 110,000; Full time

Job summary

A prominent gaming and entertainment company in the U.S. is seeking a SAP Cloud Administrator to manage the SAP cloud landscape and ensure operational efficiency. This role involves administration of 21 cloud-based SAP products, coordinating upgrades, troubleshooting, and promoting continuous improvement. A Bachelor's degree in IT or related field and relevant certifications are required, along with 3-5 years of SAP administration experience. Must be able to obtain necessary gaming licenses.

Qualifications

• Minimum of 3–5 years of experience in SAP administration, including cloud-based SAP solutions.
• Hands-on experience with SAP Cloud Identity Services.
• Experience with unit, integration, and regression testing.

Responsibilities

• Responsible for SAP cloud landscape administration and support.
• Manage day-to-day operations of SAP platform environment.
• Configure and monitor SAP Cloud Identity Services.

Skills

Excellent written and verbal communication skills

Excellent organizational skills

Interpersonal skills

Education

Bachelor’s degree in Information Technology or Computer Science

Relevant certifications (SAP Certified Technology Associate, SAP Cloud Platform Certification)

Tools

SAP Cloud Identity Services

Application monitoring tools

Job description

Location: KY Churchill Corporate
Louisville, KY 40222, USA

• Travel Required : Yes

Description

SUMMARY: The SAP Cloud Administrator is responsible for the comprehensive administration and support of the SAP cloud landscape, encompassing SAP for Me, application monitoring, and identity services. This role oversees the management of 21 cloud-based SAP products and 61 SAP systems, ensuring operational efficiency, compliance, and seamless user experience. Key responsibilities include configuring and monitoring SAP Cloud Identity Services, coordinating upgrades and maintenance, troubleshooting technical issues, and fostering continuous improvement through process analysis and automation.

ESSENTIAL DUTIES and RESPONSIBILITIES include the following:

• Responsible for SAP cloud landscape administration, support, security, and operations of SAP platform products (SAP for Me, Cloud ALM, BTP, etc).
• Manage day-to-day operations of SAP platform environment and platform tools, including user administration and system monitoring (KPIs, SLAs, and Usage metrics).
• Configure and monitor SAP Cloud Identity Services – including Identity Authentication Service, Identity Provisioning Service, and Identity Access Governance.
• Coordinate cloud upgrade schedules, maintenance, alerts, and deployment lifecycles.
• Troubleshoot technical issues with cross-system SAP platform capabilities, including tier 1 support for SAP products.
• Ensure compliance and audit procedures are followed according to regulations and CDI standards across all SAP products in close collaboration with functional teams.
• Provide oversight and maintenance of data functions relevant to the SAP landscape, for reporting and shared data models.
• Promote continuous improvement and assess effectiveness of applications and systems using process analysis and automation.
• Design and implement strategies for effective management and governance for audit, security, and deployment.
• Create and maintain documentation, technical guides, user acceptance testing scripts and project status updates.
• Perform unit, integration, and regression tests and document results.
• Ensure compliance with regulatory requirements and corporate objectives.
• Other duties as required.

REGULATORY:

Ability to obtain racing and/or gaming licenses as required in any jurisdiction where CDI operates. The Gaming industry is highly regulated and as such demands an extensive background check to obtain a license. Must be 21 years of age or older.

EDUCATION and EXPERIENCE:

• Bachelor’s degree in Information Technology, Computer Science, or a related field is required, or equivalent combination of education and experience may be considered.
• Relevant certifications (e.g., SAP Certified Technology Associate, SAP Cloud Platform Certification, or similar) are strongly preferred.
• Minimum of 3–5 years of experience in SAP administration, including cloud-based SAP solutions and platform management or Basis administration.
• Hands‑on experience with SAP Cloud Identity Services, including Identity Authentication Service, Identity Provisioning Service, and Identity Access Governance.
• Proven expertise in managing and supporting SAP landscapes, including monitoring and troubleshooting SAP systems and cross‑system integrations.
• Experience with application monitoring tools, KPIs, SLAs, and usage metrics reporting.
• Knowledge of cloud technologies, including maintenance, upgrade coordination, and deployment processes.
• Familiarity with process analysis, automation tools, and scripting for continuous improvement.
• Strong understanding of regulatory requirements and compliance frameworks related to SAP systems.
• Experience with unit, integration, and regression testing, including writing and maintaining test scripts.

SKILLS and ATTRIBUTES:

• Excellent written and verbal communication skills.
• Excellent organizational and interpersonal skills.

PHYSICAL DEMANDS/ WORKING CONDITIONS:

• Extended periods of sitting at a desk and working on a computer.
• Regular use of a keyboard and mouse for typing and navigating software.
• Viewing a computer screen for prolonged periods.
• Ability to manipulate paperwork, including filing, sorting, and organizing.
• Moving within the office environment to attend meetings, use office equipment, or interact with colleagues.
• Occasional lifting of office supplies or paperwork (up to 20 pounds).
• Speaking and listening to colleagues and clients in person, over the phone, or via video conferencing.
• Working in a climate‑controlled office environment with moderate noise levels.
• Performing repetitive tasks such as data entry or document preparation.
• Working under artificial lighting conditions typical of an office environment, which may include fluorescent or LED lighting.
• Role is onsite five days a week at the Louisville, KY CDI headquarters office.

Travel Required

Yes. 10‑15% as needed.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.