SAP BRIM CI Lead: Invoicing, Payments & FICA Expert

TechDigital Group; Fremont (CA); On-site; USD 140,000 - 180,000; Full time

Job summary

TechDigital Group in Fremont, CA seeks an SAP BRIM CI SME to lead design, configuration, and support of the Convergent Invoicing module within BRIM and SAP S/4HANA Finance. This role focuses on high-volume contract accounting, invoicing, payments, and collections, with CI integration to FICA and Cash Management.

The candidate will serve as Technical SME, manage ServiceNow incidents, and collaborate with stakeholders to gather requirements and drive improvements in invoicing processes and

Qualifications

• Experience designing and configuring SAP BRIM CI
• Knowledge of high-volume contract accounting, invoicing, payments and collections
• Experience integrating CI with BRIM components (FICA, Cash Management) and SAP S/4HANA Finance

Responsibilities

• Lead design, configuration and support of SAP BRIM CI module
• Gather complex business requirements related to AR, invoicing, payments and collections
• Configure CI solutions and CI-related billing processes
• Integrate CI with other BRIM modules (FICA, Cash Management, CC)
• Provide Level 2/3 support and incident management via ServiceNow

Skills

SAP BRIM CI

Solution leadership

Requirements gathering

ServiceNow

Tools

ServiceNow

Job description

SAP BRIM Convergent Invoicing SME responsible for leading the design, configuration, and support of the SAP BRIM CI module within the BRIM suite. This role requires an in-depth understanding of complex business processes related to high-volume contract accounting, invoicing, payments, and collections, with a focus on CI with other BRIM components (FICA and Cash Management) and SAP S/4HANA Finance.

Key responsibilities

• Solution leadership: Serve as the Technical SME and focal point of contact for all SAP BRIM CI -related business process matters, including system upgrades, defect resolution, and implementation projects.
• Requirements gathering: Facilitate workshops with business stakeholders to collect and analyze complex business requirements related to accounts receivable, invoicing, payments, and collections.
• System design and configuration:
  • Design and document SAP CI solutions, including system configuration and customization, to address client requirements.
  • Must have knowledge on Concepts of Billing, Billing Process Execution, Scheduling in Billing and Invoicing, Billing Process Configuration for Selection, Grouping, Aggregation, Billing Plans and Billing Plan functionality, Billing request for Correction
  • Must have knowledge of Invoicing Process, Invoicing Overview and Execution, Invoicing Process Configuration, Invoicing Reversal and Billing Reversal.
• Integration:
  • Manage the integration of Convergent Invoicing (CI) with other SAP BRIM modules, such as FICA, Cashe Management and Convergent Charging (CC).
• Application Support & Maintenance:
  • Deliver Level 2 and Level 3 support for SAP BRIM CI and related modules, ensuring timely resolution of incidents and service requests.
  • Execute break/fix problem resolution and preventive maintenance in line with Disney's problem management standards.
• Incident & Request Management:
  • Manage ServiceNow tickets for incidents and requests, including prioritization, root cause analysis, and escalation as needed.
  • Provide bi-weekly reporting on incident status and resolution timelines.
• Functional Expertise:
  • Configure and maintain invoicing processes, including payment processing, dunning, and integration with other SAP modules.

Support user requests for ad hoc reports, file extracts, and minor functional changes