SAP Basis Administrator Entry

Sacramento Municipal Utility District; Sacramento (CA); Hybrid; USD 100,000 - 140,000; Full time

Job summary

Sacramento Municipal Utility District is seeking an entry-level SAP Basis Administrator to support the SAP landscape across on‑premises and cloud environments. The role focuses on monitoring, patching, and transition activities toward SAP S/4HANA while exposing you to SAP BTP and Integration Suite.

The position is hybrid, with in-office work required at least three days per week. Minimum education is a high school diploma and at least one year in enterprise software administration is expected.

Qualifications

• Entry-level to journey path with 18–60 months progression.
• Basic SAP knowledge and interest in SAP cloud platforms.
• Security and access concepts are beneficial.

Responsibilities

• Provide 24/7 on-call and non-business-hour support for applications.
• Support day-to-day SAP Basis administration activities such as monitoring and patching.
• Assist with SAP S/4HANA transition activities and ongoing platform support.
• Support SAP cloud and hybrid environments, including connectivity and middleware.
• Assist with SAP BTP and SAP Integration Suite services.
• Support identity management, SSO, certificates, and IAS/IPS.
• Participate in incident response and performance improvement efforts.
• Coordinate backups, patching, and testing before production.
• Document processes and participate in disaster recovery planning.

Skills

SAP Basis

S/4HANA

SAP BTP

SAP Integration

Cloud Hybrid

SSO Certificates

Education

High School diploma

Tools

SAP

UNIX/Linux

Windows

Job description

Title: SAP Basis Administrator Entry

Department: Enterprise Systems

Location: Sacramento, CA, US, 95817-1899

Category: Information Technology/Telecommunications

Minimum Pay Rate: $100,422.40

Maximum Pay Rate: $139,651.20

Civil Service Status: Civil Service

Apply by Date: 09/04/2026

Posting Type: Open

This is a hybrid position with a minimum of three days in-office required.

Provides technical support for the administration, security, availability, performance, and lifecycle management of SAP systems across on-premises and cloud environments. This role supports the organization's evolving SAP landscape, including the migration to SAP S/4HANA and increasing adoption of cloud and hybrid SAP technologies.

This position is ideal for an early-career SAP Basis professional who is looking to build skills in traditional SAP Basis administration while gaining exposure to modern SAP platforms such as SAP BTP, SAP Integration Suite, cloud-connected SAP solutions, and hybrid architectures.

Key Responsibilities

• Support day-to-day SAP Basis administration activities, including monitoring, transports, patching, refreshes, client copies, and troubleshooting.
• Assist with SAP S/4HANA transition activities and ongoing platform support
• Provide support for SAP cloud and hybrid environments, including connectivity and middleware.
• Assist with SAP BTP, SAP Integration Suite, and related platform services
• Support identity and access management activities, including SSO, certificates, IAS, and IPS.
• Help support connected SAP cloud solutions such as SAC, Datasphere, and SuccessFactors.
• Participate in incident response, performance improvement, documentation, and operational support activities
• Support compliance, disaster recovery, cybersecurity coordination, and knowledge documentation
• Participate in after-hours support or on-call responsibilities as needed.

We are posting this opportunity for the Entry level along with our Journey level position. The department will be filling one position at either level. If you are interested in the Journey (#3101) level position, you will need to apply to the position separately.

SMUD Official Classification: Enterprise Application Administrator Entry

Purpose

To administer enterprise software applications to ensure a state-of-the art, stable, accurate, and reliable enterprise computing environment that meets the needs of the organization.

Nature and Scope

This classification is comprised of two levels: Level "E" is the entry-level where incumbents are provided formal training and/or certification for progression to the journey-level of the classification. The incumbent is promoted/progressed to the journey level "J" upon successful completion of all training and/or certification requirements for the classification. Incumbents hired at the entry-level are required to successfully progress to the journey-level within 18 to 60 months, depending on the length of the training and/or certification program. If an employee is unsuccessful with progressing to the journey-level they will return to last class held or separate from SMUD.

Duties and Responsibilities

• Provide 24/7 on-call and non-business-hour support for applications, as required.
• Provide primary support on at least one major enterprise application or SAP Basis administration.
• Provide secondary support for the other enterprise applications supported by the administrators group.
• Serves as key person in troubleshooting system problems, taking ownership of problems to resolution.
• Work with support analysts and technical staff to identify and resolve system issues such as outages and poor system performance.
• Work with support analysts and technical staff to coordinate and schedule system installations, upgrades, and patches.
• Coordinate and schedule system backups and restorations.
• Coordinate and schedule and perform operating system, application, database and client tools patching and maintenance, and support migration of changes. Ensure patches are fully tested in test environments before moving to production systems.
• Identify, evaluate and install application software patches.
• Configure systems / applications from a technical perspective.
• Ensures adherence to Service Level Agreements regarding application availability for applications with a large number of users.
• Perform system sizing estimates.
• Diagnose and resolve system-related issues.
• Interface with software vendors for bug resolution, licensing issues, and system maintenance issues.
• Interface with SMUD management via status reports and meetings.
• Interface with the applications' users and business units when necessary.
• Install new application software releases and version upgrades.
• Support, monitor, test, and troubleshoot hardware and software problems in support of applications.
• Plan, create, and maintain appropriate procedures, documentation, inventory assessments, and other procedures related to administration of software applications, system and network (connectivity) architecture, system and database backup policies, and user management.
• Administer application security including administration of application users, as necessary.
• Provide ad hoc desktop support services for users of the applications.
• Coordinate and/or provide user training for applications if necessary.
• Conduct software and hardware evaluations and provide technical analysis.
• Work with support analysts and technical staff to automate tasks, streamline processes, and perform administrative functions as needed.
• Provide coordination of resources such as enterprise security, application development, network, operations, and analysts, in support of software applications.
• Configure, maintain, and monitor batch jobs and related scripts. Resolve any batch job or script errors.
• Participate in disaster recovery planning and testing, including assisting with fault tolerance and producing/maintaining disaster recovery plans.

Required Education

• High School diploma or equivalent

Required Experience Qualifications

• Minimum of one (1) year experience related to enterprise software applications administration.

Knowledge Of

• Computer and software applications; methods and procedures involved in the administration of software applications to include the installation, setup, patching, troubleshooting, documentation and coordination; enterprise application systems design, configuration, and functionality; techniques of configuration, design and functionality; concepts of the system development lifecycle; concepts of data modeling; techniques and practices for resolving complex technical issues; data maintenance and retrieval; operating systems such as UNIX, Linux, Windows, or AIX.

Skills To

• Analyze software application issues and determine effective course of action to improve operational functionality; develop testing criteria and conduct testing ; read and interpret plans, diagrams and specifications; prioritize and schedule work assignments effectively; tools and methods to support and develop business applications; communicate effectively in verbal and written forms; work independently or as a team member as required; effectively identify and organize work tasks in a logical manner; determine and allocate resources to projects effectively; orally and verbally communicate. Monitor and tune SAP systems and databases; weigh various suggested technical solutions against the original business needs.

Desirable Qualifications

• Foundational experience in SAP Basis administration, enterprise application support, or related technical support.
• Basic understanding of SAP system administration concepts.
• Familiarity with SAP S/4HANA, cloud platforms, or hybrid environments is preferred.
• Exposure to SAP BTP, SAP Integration Suite, SAP RISE, or related SAP technologies is desirable
• Basic knowledge of SSO, certificates, and secure connectivity is preferred.
• Strong analytical, communication, and documentation skills.
• Willingness to learn new SAP technologies and support evolving platform needs
• SAP-related training, coursework, internship, certification, or equivalent hands-on experience.
• Exposure to cloud-based SAP solutions or enterprise integrations.
• Familiarity with cybersecurity, compliance, disaster recovery, or governance concepts in enterprise systems.
• Interest in developing skills in SAP cloud platforms, hybrid architecture, and technical integration support.

Physical Requirements

Applicants must be able to perform the essential job functions with or without a reasonable accommodation.

SMUD - Who We Are

As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers.Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.

Our Commitment to Diversity & Inclusion

SMUD celebrates diversity, and inspires an inclusive culture based on trust and respect to create belonging and connection among our employees, customers, and communities. By working together, we are powering positive, equitable opportunities for all. We aspire to be a workplace where you can be yourself, achieve your best, and thrive together.

SMUD Equal Pay Commitment

An example of our commitment to Diversity, Equity, Inclusion, and Belonging is when SMUD signed the California Equal Pay Pledge in 2020. This requires equal pay for employees who perform "substantially similar work," when viewed as a composite of skill, effort, and responsibility at the time those employees started within that classification. As such, initial hiring salary range is not subject to negotiation and salaries will vary over time based on performance.

Equal Opportunity Employer

SMUD is proud to be an equal opportunity employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business needs and interests.

Why Sacramento, California?

The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.

Hybrid Work

This position will be required to work onsite one or more days a week on a regular basis; sometimes more or less, depending on the work and, at any of our SMUD locations. SMUD takes pride in powering the Sacramento region community where we live and work. We value the strong working relationships we develop with our colleagues. Our approach to remote work will continue to evolve. Please be aware that should SMUD's business needs change, emergencies occur, or various other reasons arise, you may be required to report onsite on a part-time or full-time basis.

CalPERS

SMUD is a CalPERS agency. As a member of the California Public Employees' Retirement System (CalPERS), SMUD offers eligible employees access to a defined benefit pension plan along with other valuable retirement and health benefits. This program helps provide financial security both during your career and after retirement. To learn more about CalPERS and the benefits it offers, please visit www.calpers.ca.gov.

Equal Employment Opportunities (EEO) Statement

SMUD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. SMUD complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SMUD expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SMUD employees to perform their expected job duties is absolutely not tolerated.

Req ID: 3126