SAP Basis Admin at Allentown, NY

VOLTO Consulting; Allentown (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

VOLTO Consulting is seeking an experienced SAP BASIS Production Support Engineer/Administrator to join a contracted engagement near Allentown, NY. You will provide 24x7 production support for SAP landscapes (ECC, S/4HANA, BW, PI/PO, Solution Manager, Fiori) and ensure system availability and performance.

The role involves incident, problem, and change management, system administration tasks including client/user management, transports, kernel upgrades, monitoring, and on-call weekend support as

Qualifications

• Experience in SAP BASIS production support environment.
• Strong troubleshooting and root cause analysis skills.
• Experience in Incident, Problem and Change Management processes.
• Knowledge of ITIL practices is preferred.
• Experience with SAP S/4HANA migrations/upgrades is an added advantage.

Responsibilities

• Provide 24x7 production support for SAP landscapes (ECC, S/4HANA, BW, PI/PO, Solution Manager, Fiori).
• Monitor SAP systems and ensure availability, performance, and stability.
• Handle incident, problem, and change management activities.

Skills

SAP BASIS

ECC / S/4HANA

HANA DB Administration

Solution Manager

Transport Management

Fiori Administration

Kernel Upgrades

Patching

Linux/Unix/Windows

System Monitoring

Tools

CCMS

Focused Run

SAP Web Dispatcher

TMS

Job description

SAP BASIS Production Support Engineer/Administrator

Location: ~Allentown, NY~

Duration: 6 months

Contract

Key Responsibilities

• Provide 24x7 production support for SAP landscapes (ECC, S/4HANA, BW, PI/PO, Solution Manager, Fiori).
• Monitor SAP systems and ensure availability, performance, and stability.
• Handle incident, problem, and change management activities.

Perform SAP System Administration Tasks Including

• Client administration
• User administration
• Background job monitoring
• Transport management
• System monitoring and health checks
• Analyze and resolve SAP application and technical issues.
• Perform system copies, client copies, kernel upgrades, and support pack upgrades.
• Monitor database growth, system performance, and capacity planning.
• Manage SAP transports across Development, QA, and Production environments.
• Coordinate with functional, development, infrastructure, and business teams for issue resolution.
• Support SAP security administration activities and audit requirements.
• Maintain system documentation, SOPs, and knowledge articles.
• Participate in on-call and weekend support activities as required.

Technical Skills

SAP BASIS Administration (ECC and/or S/4HANA), HANA Database Administration, SAP Solution Manager, SAP Transport Management System (TMS), SAP Fiori Administration, SAP Web Dispatcher, SAP Kernel Upgrades and Patching, SAP Performance Tuning, Operating Systems: Linux/Unix/Windows

Database: HANA, Oracle, SQL Server, DB2

Monitoring Tools: Solution Manager, CCMS, Focused Run

Required Experience

• Experience in SAP BASIS production support environment.
• Strong troubleshooting and root cause analysis skills.
• Experience in Incident, Problem, and Change Management processes.
• Knowledge of ITIL practices is preferred.
• Experience with SAP S/4HANA migrations/upgrades is an added advantage.

Preferred Certifications

SAP Certified Technology Associate System Administration (SAP HANA/S4HANA), ITIL Foundation Certification

Key Deliverables

• SAP system uptime and availability.
• SLA compliance for incidents and service requests.
• Timely resolution of production issues.
• Successful transport and release management.
• Proactive monitoring and performance optimization.