San Francisco Outlet Store - PT Sales Associate/Keyholder

Citizen Watch Company Of America, Inc.; Livermore (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

Citizen Watch America is seeking a part-time Sales Associate/Keyholder for the Livermore Outlet. The role supports the store leadership in driving daily sales, delivering exceptional customer service, and maintaining presentation standards.

Responsibilities include motivating staff, training, and ensuring KPI targets. Prior experience in retail jewelry or watches is valued, with flexible scheduling for days, evenings, and weekends.

Qualifications

• Flexible with work schedule including days, evenings, weekends.
• High school diploma or GED preferred; or 1–3 years related experience or equivalent.
• Retail jewelry and watch experience highly desirable.

Responsibilities

• Work with management to achieve store sales plans through motivation, training, and service.
• Develop a selling culture and model exemplary selling techniques.
• Train and supervise store associates in customer service and product knowledge.
• Lead the team to stay goal-oriented, motivated, and productive.
• Ensure merchandise presentation, pricing accuracy, and display cleanliness.
• Manage store when GM/Asst GM unavailable and maintain floor coverage.
• Track KPI metrics and communicate results to team.
• Develop long-term client relationships through excellent customer service.

Skills

Flexible schedule

HS diploma or GED

Retail jewelry experience

Education

High school diploma or GED

Job description

San Francisco Outlet Store - PT Sales Associate/Keyholder

Livermore Outlet Store Regular Part-Time Livermore Outlet, Livermore, CA, US

2 days ago Requisition ID: 1943

Citizen Watch Americarepresents the sales and marketing for the Citizen Group within the U.S., Caribbean and Latin American markets. The brands included within Citizen Watch America are Citizen, Bulova, Frederique Constant and Alpina. Each individual brand builds upon their very distinctive identities in the market with their unique, differentiated advertising, marketing and brand campaigns. As a combined company, however, the brands can assist each other and leverage the power that a larger unified entity brings.

Our vision is to lead the affordable luxury watch market by offering the most compelling collection of brands and products that are loved, favored, and respected by citizens of the world.

We will continue to leverage our heritage and expertise to enrich the lives of our current and future customers and Employees through unparalleled excellence in creativity, design, craftsmanship, innovation, technology, value, and service.

Summary

The Part Time Key Holder assists the management team in motivating hand inspiring their team to achieve store productivity goals. They assist the management team to develop action plans and analyze daily, weekly, and monthly sales.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Work as part of the management team to achieve the store's sales plans through consistent sales motivation, staff training, and customer service.
• Develop a selling culture in the store.
• Model exemplary selling techniques and customer service.
• Works as part of the management team to train, supervise, and develop all store associates in customer service, clientele, company history, product knowledge, visual merchandising, and store operations.
• Leads team to ensure that all members of the store team are goal oriented, motivated and productive.
• Insures that all case lines are clean, pricing is correct and product is well merchandised.
• Responsible for managing the store when the General Manager and Assistant Manager are not there.
• Maintains adequate sales floor coverage.
• Assist the management team to track and ensure that KPI metrics are clearly communicated and achieved.
• Work with management team to ensure that sales associates are developing and maintaining long-term clients through the effective use of customer service.

Qualifications

• Flexible with work schedule to work days, evenings, weekends, per the needs of the business.
• High school diploma or general education degree (GED) preferred; or one to three years of related experience and/or training; or equivalent combination of education and experience.
• Retail jewelry and watch experience highly desirable.

EEOE

Pay Range: $16.90 per hour plus commission