San Francisco, CA - Trainer

Alto; San Francisco (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Alto in San Francisco is seeking a Driver Trainer to deliver high-quality training for new and current drivers, ensuring safety, operational standards, and strong customer service. You will coach on vehicle operation, safety procedures, and best practices, setting drivers up for success.

You’ll track progress, provide feedback, and help improve training programs to meet evolving team needs. Strong communication, reliability, and comfort with training tech are essential; flexible hours may apply.

Qualifications

• Experience as a driver, trainer, or mentor in a transportation-related environment preferred.
• Strong communication and coaching skills.
• Ability to provide clear instructions and feedback.
• Dependable and organized, with strong attention to detail.
• Comfortable using technology for training management and reporting.
• Flexible availability to meet business needs.

Responsibilities

• Training Delivery: Lead engaging, hands-on training sessions for new and existing drivers.
• Coaching & Development: Provide feedback and support to help drivers improve their skills and confidence.
• Safety & Quality: Reinforce safety protocols and ensure compliance with operational procedures.
• Performance Assessment: Evaluate driver performance, track progress, and report on training completion.
• Problem-Solving: Address training-related questions and challenges in real time.
• Administrative Support: Maintain training records, attendance logs, and documentation.

Skills

Training delivery

Coaching

Safety & quality

Performance evaluation

Problem solving

Administrative support

Communication skills

Tech-savvy

Job description

Address 1201 Bryant Street, San Francisco, CA, 94103, US

Compensation $22.00/hour

We’re looking for a dedicated and knowledgeable Driver Trainer to support our team by delivering high-quality training for new and existing drivers. This role focuses on ensuring that all drivers meet safety, operational, and performance standards while providing an engaging and effective learning experience.

As a Driver Trainer, you’ll play a key role in setting drivers up for success by coaching them on vehicle operation, safety procedures, and best practices for delivering excellent customer service. You’ll also track driver progress, provide feedback, and help improve training programs to meet the evolving needs of our team.

Key Responsibilities

• Training Delivery: Lead engaging, hands-on training sessions for new and existing drivers.
• Coaching & Development: Provide feedback and support to help drivers improve their skills and confidence.
• Safety & Quality: Reinforce safety protocols and ensure compliance with operational procedures.
• Performance Assessment: Evaluate driver performance, track progress, and report on training completion.
• Problem-Solving: Address training-related questions and challenges in real time.
• Administrative Support: Maintain training records, attendance logs, and documentation.

What We’re Looking For

• Experience as a driver, trainer, or mentor in a transportation-related environment preferred.
• Strong communication and coaching skills.
• Ability to provide clear instructions and feedback.
• Dependable and organized, with strong attention to detail.
• Comfortable using technology for training management and reporting.
• Flexible availability to meet business needs.

This is your opportunity to help build a team of safe, confident, and professional drivers. Join us and be part of a company that’s redefining the ride-hailing experience!

Physical Requirements:

• Able to communicate verbally and follow directions from our dispatch team.
• Comfortable with navigational apps (e.g., Uber driver app, Google Maps, Emails, Web Browsing).
• Capable of entering and exiting the vehicle consistently to assist customers with their luggage.
• Able to lift and carry up to 50 pounds regularly/occasionally.
• Must be able to sit for extended periods.

Americans with Disabilities Act (ADA):

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement:

Alto is committed to equal employment opportunities for all employees and applicants. We prohibit discrimination and harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, compensation, and training. Alto participates in E-Verify to confirm your authorization to work in the U.S.